Customer Support Representative
2 months ago
**Job Title**: Customer Support Representative
**Location**: noida sector 60
**Salary**: Up to ₹25,000 per month
**interview timing: 11am to 2pm**
**Education: Graduation**
**Key Responsibilities**:
- Provide information about products, services, or policies.
- Handle and resolve customer complaints in a professional manner.
- Document customer interactions and details of inquiries, complaints, or comments.
- Follow up with customers to ensure their issues are fully resolved.
- Collaborate with other departments to resolve complex issues and improve customer experience.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Identify and escalate issues to relevant departments if necessary.
**Qualifications**:
- High school diploma or equivalent; Bachelor’s degree is a plus.
- Prior experience in customer service or a related field is preferred.
- Excellent communication skills in both verbal and written forms.
- Strong problem-solving and multitasking abilities.
- Familiarity with CRM systems and practices.
- Patience and the ability to handle challenging customers.
Pay: ₹14,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7906324589
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