Customer Support Representative

1 month ago


Mirpur Kanpur Uttar Pradesh, India Arabian Aroma Perfume Full time

As a Customer Support Representative, you will help customers with their questions, concerns, and problems, making sure they have a great experience with our products or services.

**Key Responsibilities**:

- Resolve issues or complaints in a helpful and polite manner.
- Provide information about our products or services.
- Help customers with account issues or product-related questions.
- Keep records of customer interactions and feedback.

**Requirements**:

- Good spoken and written English.
- Basic computer skills (able to operate a system, use software, and handle online tools).
- Strong communication and problem-solving skills.
- Willingness to learn - we will provide training to help you succeed in this role.

**What We Offer**:

- Full training to help you get started.
- A supportive team environment.
- Opportunities for growth and advancement.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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