Customer Support Representative
6 months ago
**Managing Inbound Calls**: CSRs handle incoming phone calls, addressing customer inquiries and concerns.
- **Generating Sales Leads**: They identify potential sales opportunities during interactions with customers.
- **Assessing Customer Needs**: CSRs understand customer requirements and strive to achieve customer satisfaction.
- **Problem-Solving**: They troubleshoot issues, investigate complaints, and find solutions.
- **Efficient Communication**: CSRs are patient, empathetic, and excellent communicators.
- **Maintaining High Service Standards**: Their goal is to respond promptly to inquiries and maintain customer satisfaction.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹31,224.22 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
Work Location: In person
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