Customer Support Representative

Lead, coach, and mentor a team of customer support representatives to ensure they meet performance standards. - Develop training programs to enhance the skills and knowledge of the support team. - Identify and implement strategies to improve customer service processes and workflows. - Develop and maintain strong relationships with key customers, ensuring...

**Resolve Issues**: Identify and troubleshoot customer issues, providing effective solutions and escalating complex problems to higher-level support when necessary. - **Process Orders and Returns**: Assist customers with placing orders, processing returns, and handling payment transactions. - **Maintain Records**: Keep accurate records of customer...

**Managing a Team**: As a Customer Support Executive, you will oversee a team of representatives who offer customer support. Your role involves mentoring and guiding team members to provide exceptional service. - **Overseeing Customer Service Process**: You’ll be responsible for ensuring smooth customer interactions, addressing inquiries, resolving...

A Customer Service Representative is the first point of contact for any customer who has a question or an issue with a product or service the company sells. Listen to customer concern's, issues and questions. Resolve customer concern's and answer the customer questions to your best ability. Strong listening, Communicating and customer service skill **Job...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Excellent phone etiquette and active listening abilities. - A quick learner and exceptional ability to make decisions. **Job...

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Maintaining a positive, empathetic and professional attitude towar customers at all times. Communicating with customers through...

Recruiting, hiring, and managing a team of customer service representatives. Designing an efficient customer service process. Providing accurate information about the company’s policies and procedures. Maintaining an accurate and up-to-date customer database. Experience with conflict resolution in the workplace. Ability to work in a fast-paced...

Thorough understanding of the heath products they represent, including their uses, benefits, and competitive advantages. - This includes identifying potential customers, building relationships with healthcare professionals, and presenting product information effectively. - Maintaining strong relationships with healthcare professionals, such as doctors,...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

Customers may have complaints or issues that need to be resolved, and a customer service representative should be able to provide solutions. Communication Customer service representatives should be able to communicate effectively with customers, both verbally and in writing. This includes speaking clearly, listening actively, and using a friendly tone....

Position : Customer Support Representative **Requirements**: - Strong customer support, customer satisfaction, and customer service skills - Excellent verbal and written communication skills Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: On...

Position : Customer Support Representative **Requirements**: **Qualifications** - Strong customer support, customer satisfaction, and customer service skills - Excellent verbal and written communication skills Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance...

### Job Title: Pharmacy Customer Service Representative - #### Job Summary: - The Pharmacy Customer Service Representative provides exceptional service to customers in a pharmacy setting by assisting with their medication needs, answering inquiries, and ensuring a smooth and efficient flow of pharmacy operations. - #### Key Responsibilities: - **Customer...

**Key Responsibilities**: **Sales Development**: - Identify and engage with potential customers across diverse industries, including automotive, renewable energy, and industrial sectors. - Develop and implement strategic sales plans to achieve and exceed revenue targets. - Conduct thorough market research to stay ahead of industry trends, competitor...

Sales Representative duties and responsibilities include: - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future sales **Job Types**: Full-time, Part-time Expected hours: 13 per...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

**Communicating** with customers through various channels. - **Acknowledging** and resolving customer complaints. - **Keeping records** of customer interactions, transactions, comments, and complaints. - **Providing feedback** on the efficiency of the customer service process. - **Managing** a team of customer service representatives. - **Ensuring** customer...

Provide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...

Hiring!! **Job Designation**: Customer Support Representative **Qualifications**: 1. Bachelor's degree or equivalent practical experience. **2. Excellent English communication with 0 grammatical errors** 3. 0-3 months previous experience in customer support or a related field preferred. 4. Excellent communication skills, both verbal and written**.** 5....