Support Executive

**Managing a Team**: As a Customer Support Executive, you will oversee a team of representatives who offer customer support. Your role involves mentoring and guiding team members to provide exceptional service. - **Overseeing Customer Service Process**: You’ll be responsible for ensuring smooth customer interactions, addressing inquiries, resolving...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...

We are looking for prod support junior resource Must Basic group by and count logics Finding unique records from table Hands-on knowledge of SQL Joins SQL Stored Procedure troubleshooting Good understanding of SQL Server DB and object deployments SQL Operational support Finding out long running queries and its remediation SQL Optimizations and checking...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Excellent phone etiquette and active listening abilities. - A quick learner and exceptional ability to make decisions. **Job...

Assist customer in resolving any open requests for support, assistance, information on upgrading etc. - Complete Training Needs Analysis to confirm the Training is applicable. - Design Training content with the Learners needs in mind. - Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve...

**Understanding Needs**: Providing appropriate solutions and attention based on customer needs. - **Recording Interactions**: Keeping records of interactions, inquiries, complaints, and actions taken. - **Collaborating Internally**: Escalating unresolved issues to designated teams for investigation. - **Product Knowledge**: Learning about products/services...

Office Executive play a crucial role in ensuring the smooth running of our office and supporting the overall operations of company. As an office Executive responsible for managing administrative tasks, maintaining office supplies and equipment, coordinating meetings and events, and providing support to the management team. Strong problem solving skills and...

Recruiting, hiring, and managing a team of customer service representatives. Designing an efficient customer service process. Providing accurate information about the company’s policies and procedures. Maintaining an accurate and up-to-date customer database. Experience with conflict resolution in the workplace. Ability to work in a fast-paced...

Ensure timely extension of new regular and promotional materials Issuing internal memos relating to trade deals/discounts/GPR, and promotional launches Price List Maintenance and Staff Sales Creating Purchase Requests for Media related activities and PO for promotions manipulation Manage Client Annual Reviews with Wealth Planners ensuring that these are...

**Responsibilities**: 1. **Enquiry Handling**: Respond to customer queries for solid waste management solutions. 2. **Proposal Prep**: Draft techno-commercial offers tailored to client needs. 3. **Order Processing**: Create and manage sales orders, ensuring smooth processing. 4. **Support & Coordination**: Provide pre - and post-order customer support,...

Company Description Cybaem Tech is a full-service solution provider with the head office located in Pune, supporting remote sites across multiple continents. The company focuses on leveraging its infrastructure and footprint to support a broad spectrum of organizations with rapid deployment and emerging technologies. Role Description This is a full-time...

As an office Executives will play a crucial role in ensuring the smooth running of our office and supporting the overall operation of the company. They responsible for the managing administration tasks, maintaining office supplies and equipment, cordinate meetings and events. As an office Executives required organisational skill, good communication skill...

**Job Title: Finance Executive**: - **Overview**: - The Finance Executive is responsible for managing the financial operations of the organization, ensuring accurate financial reporting, compliance with regulations, and strategic financial planning. This role involves close collaboration with other departments to support the financial goals of the company...

Communication management Answering phone calls, managing incoming communications, and acting as a gatekeeper for the executive Calendar management Scheduling meetings and other engagements, and ensuring appointments don't exceed time limits Document preparation Drafting memos and reports, compiling data, outlining, editing, and formatting Expense management...

**Scheduling and Calendar Management**: Organize and manage the executive’s calendar, schedule meetings, and coordinate appointments. - **Document Organization**: Organize documents, maintain records, and prepare reports. - **Meeting Support**: Take notes during meetings, prepare agendas, and distribute minutes. - **Travel Arrangements**: Plan and book...

A customer care executive is a professional who interacts with customers to provide support regarding a company's services. They are the primary point of contact for customers reaching out with questions, issues and complaints. The core responsibility of a customer care executive is to ensure customer satisfaction and resolve any problems faced by...

A back office executives play a pivotal role in maintaining the smooth functioning of an organization. A back office executives provide administrative and managerial support for the staff working in the front office of company. As a back office executives core responsibilities like handling data entry tasks with precision and accuracy. Assisting in day to...

**Job Position: Inside Sales Executive** **Experience: 2+ years** **Qualifications: Bachelor's degree in Sales, Marketing, Business Administration, or related field.** **Industry: IT Sector** **Location: Pimple Saudagar, Pune.** This is a full-time on-site role for an Inside Sales Executive. The Inside Sales Executive will be responsible for lead...

Back office executives provide administrative and managerial support for the staff working in the front office of a company. Work closely with the Back Office Manager in order to carry out tasks. Schedule meetings for the staff and managers of associated departments. An office Executives have good written and verbal communication skills. **Job Types**:...

### Job Description: Backend Executive - #### Position Overview - The Backend Executive is responsible for supporting the organization’s backend operations, ensuring seamless management of processes related to customer service, data management, and administrative tasks. This role involves coordinating with various teams, preparing reports, and assisting in...