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Customer Support Executive

1 month ago


PimpriChinchwad Maharashtra, India IOConnect Software Solutions Pvt Ltd Full time

Recruiting, hiring, and managing a team of customer service representatives. Designing an efficient customer service process. Providing accurate information about the company’s policies and procedures. Maintaining an accurate and up-to-date customer database. Experience with conflict resolution in the workplace. Ability to work in a fast-paced environment.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)

Work Location: In person