Customer Service Representative

Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Maintaining a positive, empathetic and professional attitude towar customers at all times. Communicating with customers through...

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Chate Coaching Classes. In this full-time, on-site role, you will be responsible for making outbound calls to potential students, answering incoming calls, providing information about courses, and scheduling appointments for consultations.

Communicating with customers through various channels. Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

**Resolving Complaints**: Addressing and resolving customer complaints in a timely and professional manner. - **Record Keeping**: Maintaining records of customer interactions, transactions, comments, and complaints. - **Team Supervision**: Managing and supervising a team of customer service representatives. - **Training and Development**: Planning and...

Respond to customer service inquiries in a timely and professional manner. Assist in onboarding of new customers. Engaging with customers to ensure they are satisfied. Communicating customer feedback to management. Organization abilities and multitasking. Professional, concise and engaging communication - both written and verbal. **Job Types**: Full-time,...

**Position** International Customer Service Representative **Company** Tech Mahindra **Educational Qualifications** Any Graduate/Undergraduate **Work Experience** 24 Months of experienced in International voice process **Communication Skills** Should have excellent Communication / Interpersonal /Comprehension skills **Computer Proficiency** Should...

Manage large amounts of incoming calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

1) Customer Visit in PCMC industrial area. 2) Inspection activity at customer end. 3) Order Generation and delivery planning at customer end. 4) Collect feedback from customer. 5) New customer visit and followup for trials. **Job Types**: Full-time, Fresher, Internship Contract length: 36 months Pay: ₹14,000.00 - ₹16,000.00 per...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

**Key Responsibilities**: - Provide exceptional customer service - Resolve customer queries and concerns - Update customer information in the database - Achieve daily and monthly targets - Escalate issues as necessary **Requirements**: - Excellent English communication skills - Ability to multitask and prioritize - Good listening skills and attention to...

**Customer Service Representative Responsibilities**: **THIS IS AN ONSITE ROLE. BPO EXPERIENCE PREFERRED** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...

Sure! Here’s a sample job description for a Customer Support position: - **Job Title: Customer Support Representative**: - **Location**: [City, State] - **Job Type**: [Full-Time/Part-Time] - **Company Overview**: - [Provide a brief description of the company, its mission, and the industry it operates in.] - **Job Summary**: - As a Customer Support...

**Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...

The job responsibilities of a Company Representative are as below - Building Client Relationships - Sales and Marketing - Product Knowledge - Market Research - Customer Service - Strategic Planning - Training and Development **Job Types**: Full-time, Fresher Pay: ₹18,768.09 - ₹44,773.19 per month Schedule: - Day shift **Education**: - Diploma...

Resolving customer issues efficiently and effectively, aiming for customer satisfaction and retention. - Having a deep understanding of the products or services offered to effectively assist customers and provide accurate information. - Communicating effectively with customers, colleagues, and other departments to ensure seamless operations and customer...