Customer Service Representative

Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Maintaining a positive, empathetic and professional attitude towar customers at all times. Communicating with customers through...

### Job Title: Pharmacy Customer Service Representative - #### Job Summary: - The Pharmacy Customer Service Representative provides exceptional service to customers in a pharmacy setting by assisting with their medication needs, answering inquiries, and ensuring a smooth and efficient flow of pharmacy operations. - #### Key Responsibilities: - **Customer...

Problem Resolution: Addressing and resolving customer complaints and issues promptly. - Order Processing: Handling orders, returns, and exchanges. - Product Knowledge: Providing detailed information about products and services. - Record Keeping: Maintaining records of customer interactions and transactions. - Feedback Collection: Gathering customer feedback...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

**Problem Resolution**: Resolving customer complaints and issues efficiently, ensuring customer satisfaction. - **Product Knowledge**: Providing detailed information about products and services, and assisting customers with their purchases. - **Order Processing**: Taking orders, processing returns, and handling payments. - **Customer Feedback**: Gathering...

Resolve customer issues and complaints effectively and efficiently. - Manage high volumes of inbound and outbound calls. - Maintain accurate records of customer interactions and transactions. - Provide up-to-date product and service information to customers. - Strong listening, communicating, and customer service skills. - Ability to multitask and provide...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

**Resolving Complaints**: Addressing and resolving customer complaints in a timely and professional manner. - **Record Keeping**: Maintaining records of customer interactions, transactions, comments, and complaints. - **Team Supervision**: Managing and supervising a team of customer service representatives. - **Training and Development**: Planning and...

Respond to customer service inquiries in a timely and professional manner. Assist in onboarding of new customers. Engaging with customers to ensure they are satisfied. Communicating customer feedback to management. Organization abilities and multitasking. Professional, concise and engaging communication - both written and verbal. **Job Types**: Full-time,...

**Job Types**: Full-time, Part-time, Fresher Pay: ₹12,527.00 - ₹33,155.26 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) Work Location: In person

Fresher/Experience can apply. Job Location: Prism City, Ganpatrao Kalje Mala, Charholi Budruk, pune **Job Types**: Full-time, Permanent **Benefits**: - Health insurance Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...

**Position** International Customer Service Representative **Company** Tech Mahindra **Educational Qualifications** Any Graduate/Undergraduate **Work Experience** 24 Months of experienced in International voice process **Communication Skills** Should have excellent Communication / Interpersonal /Comprehension skills **Computer Proficiency** Should...

Manage large amounts of incoming calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...

Customers may have complaints or issues that need to be resolved, and a customer service representative should be able to provide solutions. Communication Customer service representatives should be able to communicate effectively with customers, both verbally and in writing. This includes speaking clearly, listening actively, and using a friendly tone....

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

**Key Responsibilities**: - Provide exceptional customer service - Resolve customer queries and concerns - Update customer information in the database - Achieve daily and monthly targets - Escalate issues as necessary **Requirements**: - Excellent English communication skills - Ability to multitask and prioritize - Good listening skills and attention to...

Sales Representative duties and responsibilities include: - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future sales **Job Types**: Full-time, Part-time Expected hours: 13 per...

Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

Resolving customer issues efficiently and effectively, aiming for customer satisfaction and retention. - Having a deep understanding of the products or services offered to effectively assist customers and provide accurate information. - Communicating effectively with customers, colleagues, and other departments to ensure seamless operations and customer...