Customer Service Representative

Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...

A Customer Service Representative is the first point of contact for any customer who has a question or an issue with a product or service the company sells. Listen to customer concern's, issues and questions. Resolve customer concern's and answer the customer questions to your best ability. Strong listening, Communicating and customer service skill **Job...

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Maintaining a positive, empathetic and professional attitude towar customers at all times. Communicating with customers through...

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Chate Coaching Classes. In this full-time, on-site role, you will be responsible for making outbound calls to potential students, answering incoming calls, providing information about courses, and scheduling appointments for consultations.

Communicating with customers through various channels. Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the...

### Job Title: Pharmacy Customer Service Representative - #### Job Summary: - The Pharmacy Customer Service Representative provides exceptional service to customers in a pharmacy setting by assisting with their medication needs, answering inquiries, and ensuring a smooth and efficient flow of pharmacy operations. - #### Key Responsibilities: - **Customer...

**Managing Incoming Calls and Inquiries**: Handling large volumes of incoming calls and customer service inquiries. - **Resolving Customer Complaints**: Investigating and resolving customer complaints, ensuring customer satisfaction. - **Providing Product/Service Information**: Offering accurate information about products and services. - Communication...

Problem Resolution: Addressing and resolving customer complaints and issues promptly. - Order Processing: Handling orders, returns, and exchanges. - Product Knowledge: Providing detailed information about products and services. - Record Keeping: Maintaining records of customer interactions and transactions. - Feedback Collection: Gathering customer feedback...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Resolve customer issues and complaints effectively and efficiently. - Manage high volumes of inbound and outbound calls. - Maintain accurate records of customer interactions and transactions. - Provide up-to-date product and service information to customers. - Strong listening, communicating, and customer service skills. - Ability to multitask and provide...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

**Resolving Complaints**: Addressing and resolving customer complaints in a timely and professional manner. - **Record Keeping**: Maintaining records of customer interactions, transactions, comments, and complaints. - **Team Supervision**: Managing and supervising a team of customer service representatives. - **Training and Development**: Planning and...

Fresher/Experience can apply. Job Location: Prism City, Ganpatrao Kalje Mala, Charholi Budruk, pune **Job Types**: Full-time, Permanent **Benefits**: - Health insurance Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...

**Position** International Customer Service Representative **Company** Tech Mahindra **Educational Qualifications** Any Graduate/Undergraduate **Work Experience** 24 Months of experienced in International voice process **Communication Skills** Should have excellent Communication / Interpersonal /Comprehension skills **Computer Proficiency** Should...

Customers may have complaints or issues that need to be resolved, and a customer service representative should be able to provide solutions. Communication Customer service representatives should be able to communicate effectively with customers, both verbally and in writing. This includes speaking clearly, listening actively, and using a friendly tone....

Manage large amounts of incoming calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...

1) Customer Visit in PCMC industrial area. 2) Inspection activity at customer end. 3) Order Generation and delivery planning at customer end. 4) Collect feedback from customer. 5) New customer visit and followup for trials. **Job Types**: Full-time, Fresher, Internship Contract length: 36 months Pay: ₹14,000.00 - ₹16,000.00 per...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

A sales representative's job is to sell products or services to customers, and their responsibilities include: Identifying potential customers: Sales representatives generate leads and convert them into customers. Meeting with customers: Sales representatives meet with customers to demonstrate products, answer questions, and explain how the products solve...