Pharmacy Customer Service
3 months ago
### Job Title: Pharmacy Customer Service Representative
- #### Job Summary:
- The Pharmacy Customer Service Representative provides exceptional service to customers in a pharmacy setting by assisting with their medication needs, answering inquiries, and ensuring a smooth and efficient flow of pharmacy operations.
- #### Key Responsibilities:
- **Customer Interaction**: Greet customers and provide assistance with their pharmaceutical inquiries, ensuring a friendly and helpful environment.
- **Prescription Management**: Process new and refill prescriptions accurately; manage pharmacy software for prescription input and maintenance.
- **Product Information**: Educate customers about medication uses, side effects, and instructions; provide information about health and wellness products.
- **Insurance Coordination**: Verify insurance information, explain coverage options, and assist customers with claims and billing questions.
- **Problem Resolution**: Address customer concerns and complaints with professionalism, working to resolve issues promptly and effectively.
- **Record Keeping**: Maintain organized patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
- **Collaboration**: Work closely with pharmacists and pharmacy technicians to ensure the safe and timely dispensing of medications.
- **Sales Promotion**: Promote pharmacy services, such as immunizations, health screenings, and special programs, to enhance customer knowledge and engagement.
- **Inventory Support**: Assist with inventory management tasks, including stocking shelves and monitoring expiration dates of medications and products.
- #### Qualifications:
- **Education**: High school diploma or equivalent; additional training or certification in pharmacy services is an advantage.
- **Experience**: Prior experience in customer service or a healthcare-related role is preferred.
- **Skills**:
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Knowledge of pharmacy operations and medication handling is a plus.
- Proficiency in using computer systems and pharmacy software.
- #### Working Conditions:
- The role may require standing for long periods and lifting objects of moderate weight.
- Work hours may include evenings, weekends, and holidays based on the pharmacy's schedule.
- ### Conclusion:
- The Pharmacy Customer Service Representative is a vital member of the pharmacy team, responsible for delivering high-quality service and support. This position is key to ensuring customer satisfaction and promoting health and wellness in the community.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,540.38 - ₹32,892.26 per month
Work Location: In person
-
Pharmacy Assistant
4 months ago
Pimpri-Chinchwad, Maharashtra, India Dilizent Systems Full timeA pharmacy assistant plays a crucial role in supporting pharmacists and ensuring the smooth operation of a pharmacy. Here are some key responsibilities and qualifications typically associated with this position: - 1. **Customer Service**: Assist customers by answering questions, providing information about medications, and guiding them in finding...
-
Pharmacy Assistant
4 months ago
Pimpri-Chinchwad, Maharashtra, India Dilizent Systems Full timeA Pharmacy Assistant plays a crucial role in supporting pharmacists a - The Pharmacy Assistant is responsible for assisting pharmacists in the preparation, dispensing, and management of medications and health products. The role involves interacting with customers, managing inventory, and performing clerical tasks to facilitate the efficient operation of the...
-
Pharmacy Technician
6 months ago
Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full timeSupports pharmacological services by stocking, assembling, and distributing medications. - Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist. - Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating...
-
Pharmacy Assistant
6 months ago
Pimpri-Chinchwad, Maharashtra, India Astrella Pharmaceuticals Private Limited Full timeHandle sales, including cash, credit / debit cards; manage insurance / Medicaid / Medicare documentation as needed. Manage assigned pharmacy workstations and tasks while supporting team members in promptly, safely and accurately filling patient prescriptions. Help in filling Rx's as needed. Check out prescriptions using POS system. Operate POS system to...
-
Pharmacy Assistant
7 months ago
Pimpri-Chinchwad, Maharashtra, India Astrella Pharmaceuticals Private Limited Full timeHandle sales, including cash, credit / debit cards; manage insurance / Medicaid / Medicare documentation as needed. Manage assigned pharmacy workstations and tasks while supporting team members in promptly, safely and accurately filling patient prescriptions. Help in filling Rx's as needed. Check out prescriptions using POS system. Operate POS system to...
-
Pharmacy Intern
6 months ago
Kothrud, Pune, Maharashtra, India MED MX Pharmacy & Supermarket Full timeResponsibilities - Review and execute physician’s prescriptions checking their appropriateness and legality - Organize the pharmacy in an efficient manner to make the identification of products easier and faster - Maintain full control over delivering, stocking and labeling medicine and other products and monitor their condition to prevent expiring or...
-
Pharmacy Helper
7 months ago
Mumbai, Maharashtra, India Pink Pharmacy Services Pvt. Ltd. Full time**Pharmacy Helper / Pharmacy Assistant / Non-Pharmacist Attendant(Immediate Joiners)** Location: Nerul, Mumbai Work Experience: 0-4 Years in Retail / Hospital Attached Medical Store No. of Openings: 10+ **Job Description**: 1.Maintaining inventory and stocking shelves: 2.Answering questions customers may have. 3.Labeling medications...
-
Pharmacy Helper
7 months ago
Mumbai Central, Mumbai, Maharashtra, India Pink Pharmacy Services Pvt. Ltd. Full time**Pharmacy Helper / Pharmacy Assistant / Non-Pharmacist Attendant(Immediate Joiners)** Location: Nerul, Mumbai Work Experience: 0-4 Years in Retail / Hospital Attached Medical Store No. of Openings: 10+ **Job Description**: 1.Maintaining inventory and stocking shelves: 2.Answering questions customers may have. 3.Labeling medications...
-
Pharmacy Assistant
3 months ago
Pune, Maharashtra, India Dilizent Systems Full time### Job Title: Pharmacy Assistant - #### Job Summary: - The Pharmacy Assistant supports pharmacists in their daily functions, ensuring the smooth operation of the pharmacy, providing excellent customer service, and assisting with the preparation and dispensing of medications. - #### Key Responsibilities: - **Customer Service**: Greet and assist customers...
-
Pharmacy Technician
3 months ago
Malad West Dely, Mumbai, Maharashtra, India GLOBUS GASTROENTEROLOGIST HOSPITAL Full timeWe are looking to hire a pharmacy technician for 8 hours duty with proper licence and have the knowledge of software and to be responsible for handling customer transactions and inventory at our pharmacy. You will be dispensing both prescription and over the counter medicine to customers. You will also be responsible for checking and evaluating written...
-
Pharmacy Typist
7 months ago
Mumbai, Maharashtra, India Holy Family Hospital, Bandra Full timePharmacy assistants assist pharmacists by performing all clerical duties necessary to ensure that a pharmacy is running efficiently. They answer telephone calls, manage the billing register, and restock shelves with medication and other pharmaceutical supplies. - Taking inventory of all medication and pharmaceutical supplies. - Processing sales transactions...
-
Customer Service
7 months ago
Pimpri-Chinchwad, Maharashtra, India IOConnect Software Solutions Pvt Ltd Full timeAttending customer service team meetings. - Continued learning of the company’s products. - Assisting customers with refunds or cancellations. - Completing administrative tasks. - Handling service issues. - Proactive questioning/asking for feedback from customers. - Committed, to meeting agreed deadlines with customers. **Job Types**: Full-time,...
-
Customer Service
6 months ago
Pimpri-Chinchwad, Maharashtra, India Anutej Group Full timeResponding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...
-
Pharmacy Assistant
6 months ago
Pune, Maharashtra, India MELI HEALTHCARE & PHARMACEUTICALS Full timeAssist in dispensing medications under the supervision of a pharmacist. - Receive and process prescription orders from customers or healthcare professionals. - Measure, count, and package medications accurately. - Prepare labels for medication containers. - Maintain inventory of medications and supplies. - Monitor stock levels and place orders for...
-
Pharmacy Assistant
7 months ago
Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full timeassist in the preparation and dispensing of medications - assist in the preparation of extemporaneous pharmaceuticals - accurately count and pour medications from stock containers - repackage and label products and extemporaneous doses - receive and input prescription orders into system - liaise with healthcare providers to ensure accuracy of prescription...
-
Pharmacy Technician
7 months ago
Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full timeAccepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy. - Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations. - Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the...
-
Customer Service
1 month ago
Pimpri-Chinchwad, Maharashtra, India Anutej Group Full timeResponding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...
-
Pharmacy Store Assistant
7 months ago
Nashik, Maharashtra, India Costus Consultancy Services Full time**Job Title**: Pharmacy Store Assistant **Company Overview**: Costus Consultancy Services is a reputable HR Solutions (Recruitment and Staffing) provider organization. We are currently seeking a dedicated and skilled Pharmacy Store Assistant to join our team. **Position Overview**: As a pivotal member of the team based in Nashik, India, the Pharmacy Store...
-
Pharmacy Dispenser
7 months ago
Chakan, Pune, Maharashtra, India MELI HEALTHCARE & PHARMACEUTICALS Full timeAssist in dispensing medications under the supervision of a pharmacist. Receive and process prescription orders from customers or healthcare professionals. Measure, count, and package medications accurately. Prepare labels for medication containers. Maintain inventory of medications and supplies. Monitor stock levels and place orders for replenishment. Check...
-
Customer Service Advisor
6 months ago
Mumbai, Maharashtra, India Evercaring Pharmacy Full timeCustomer Service Advisor - Telesales (Night Shift) **Key Responsibilities**: - Engage with US-based customers, via telephone to provide information about products or services, take orders, answer questions, and handle complaints. - Utilize effective sales techniques to upsell products and services. - Work towards meeting or exceeding individual and team...