Customer Support Representative

Lead, coach, and mentor a team of customer support representatives to ensure they meet performance standards. - Develop training programs to enhance the skills and knowledge of the support team. - Identify and implement strategies to improve customer service processes and workflows. - Develop and maintain strong relationships with key customers, ensuring...

Communicating with customers through various channels. Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the...

Customer Service Representatives are often a client's primary point of contact with a company. The duties of a customer service representative include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers. Strong phone contact handling skills and listening skills required. **Job Types**: Full-time,...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Excellent phone etiquette and active listening abilities. - A quick learner and exceptional ability to make decisions. **Job...

Resolve complaints: Address customer complaints and provide solutions tailored to their needs. - Troubleshoot technical issues: Help customers with technical issues and resolve them. - Process orders: Process customer orders and payments. - Provide information: Provide information about products and services. - Communication skills: Have excellent...

Thorough understanding of the heath products they represent, including their uses, benefits, and competitive advantages. - This includes identifying potential customers, building relationships with healthcare professionals, and presenting product information effectively. - Maintaining strong relationships with healthcare professionals, such as doctors,...

Company DescriptionGreen Planet Solutions is a leading manufacturer in the field of waste management, providing sustainable and innovative solutions since 2013. We focus on various sectors like real estate, commercial establishments, industries, government, and hotels to process waste rather than dumping it. Our range of waste management products includes...

Company Description Green Planet Solutions is a leading manufacturer in the field of waste management, providing sustainable and innovative solutions since 2013. We focus on various sectors like real estate, commercial establishments, industries, government, and hotels to process waste rather than dumping it. Our range of waste management products includes...

A sales representative's job is to sell products or services to customers, and their responsibilities include: Identifying potential customers: Sales representatives generate leads and convert them into customers. Meeting with customers: Sales representatives meet with customers to demonstrate products, answer questions, and explain how the products solve...

**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...

Customers may have complaints or issues that need to be resolved, and a customer service representative should be able to provide solutions. Communication Customer service representatives should be able to communicate effectively with customers, both verbally and in writing. This includes speaking clearly, listening actively, and using a friendly tone....

Position : Customer Support Representative **Requirements**: **Qualifications** - Strong customer support, customer satisfaction, and customer service skills - Excellent verbal and written communication skills Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance...

### Job Title: Pharmacy Customer Service Representative - #### Job Summary: - The Pharmacy Customer Service Representative provides exceptional service to customers in a pharmacy setting by assisting with their medication needs, answering inquiries, and ensuring a smooth and efficient flow of pharmacy operations. - #### Key Responsibilities: - **Customer...

Sales Representative duties and responsibilities include: - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future sales **Job Types**: Full-time, Part-time Expected hours: 13 per...

**Job Title**: Customer Support Representative (International Voice Process) **Location**: Hadapsar, Pune **Salary**: ₹20,000 - ₹41,000 per month Job Summary We are hiring enthusiastic and dedicated Customer Support Representatives for our international voice calling process. In this role, you will assist US clients by attending to their inquiries...

**Key Responsibilities**: **Sales Development**: - Identify and engage with potential customers across diverse industries, including automotive, renewable energy, and industrial sectors. - Develop and implement strategic sales plans to achieve and exceed revenue targets. - Conduct thorough market research to stay ahead of industry trends, competitor...

Answering questions: CSRs answer customer inquiries about products and services. - Resolving complaints: CSRs resolve customer complaints promptly and effectively. Processing orders: CSRs process orders, cancellations, and returns. - Providing support: CSRs provide support with product use, technical issues, and troubleshooting. - Empathy: The ability to...

**Managing Inquiries**: Handle large volumes of incoming calls and customer service inquiries. - **Problem-Solving**: Resolve customer complaints and issues efficiently. - **Customer Interaction**: Provide accurate information about products and services. - **Sales Support**: Generate sales leads and assist in converting them into new customers. - **Customer...

**Communicating** with customers through various channels. - **Acknowledging** and resolving customer complaints. - **Keeping records** of customer interactions, transactions, comments, and complaints. - **Providing feedback** on the efficiency of the customer service process. - **Managing** a team of customer service representatives. - **Ensuring** customer...