Inbound Call Agent

**About Company**: An organisation, so energetically started in June 2005, Om Innovation Call Services Private Limited (OICS), has strongly grown into a well-established Professional Company, within a span of just over a decade. Team Ultima is the entity of Om innovations. We proudly partner our major Clients - Airtel, Luminous Power Technologies Private...

An inbound sales agent is a person that **makes inbound calls in order to drive sales**. They usually communicate with potential customers via phone and they closely collaborate with other internal departments like customer care, marketing teams, or technical support in order to provide excellent customer service. **Job Types**: Full-time, Fresher, Regular...

**About the Role**: **What will you need?** 1. Customer First approach 2. Excellent communication skills written and spoken. 4. MS office basics **Work Location - Mumbai** Hybrid Work Model [2 Weeks Work from Office, 4 Weeks Work from Home] Post joining Training & On the job training is work from office [First 4 weeks] Shifts/Weekly...

**Company Introduction**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending changes. -...

Salary range is from 10k to 45kHandle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other products wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Maintain good customer relations.Meet personal targets and work...

**Note - Proficiency in any Telugu / Tulu / Malayalam / Tamil / Kannada language is must.** **Job Description-**: and meetings. - Follow up with clients for payments. - Handling all inbound calls from the customers and resolving their queries, complaints and request. - Ensuring customer satisfaction. - Customer Resolutions for their various services and...

Greetings from Vibrantzz Mangement Services. We are hiring for International BPO Customer Service. Location - MUMBAI Specifically Some of the main Location in Mumbai is: - MALAD CHANDIVALI POWAI THANE AIROLI Openings for shifts such as US, UK and AUS Timings are as follows: - US - 05:30pm to 10:30am any 9 hours. UK - 11:30am to 03:00am any 9...

Overview:The EmailInbound & Outbound Calling (Leasing Sales) position plays acrucial role in driving the leasing sales process by effectivelycommunicating with prospects and providing exceptional customerservice. This role is essential in maintaining strong relationshipswith potential tenants and maximizing the occupancy of...

Overview: The EmailInbound & Outbound Calling (Leasing Sales) position plays acrucial role in driving the leasing sales process by effectivelycommunicating with prospects and providing exceptional customerservice. This role is essential in maintaining strong relationshipswith potential tenants and maximizing the occupancy of...

Process - DBS (Bank India Limited) (INBOUND) Education - Graduation Experience - Min 6 Months/ Freshers Salary-20,300 CTC IN Hand 16,500 in-hand Shift - Day &Night Rotational Shift. Working Days: 6 working days in week Week off: 1 Rotation off Process Name - DBS Inbound. - Excellent Communication skills - Rounds of Interview - HR, Operation,...

Company OverviewSMAAASH - India's most acclaimed gaming and entertainment center, where the realms of sports, virtual reality, music, and dining converge to create an immersive, interactive, and innovative social experience for families, friends, and children alikeWith 13 centers spread across 11 Cities in India, SMAAASH is a household name. Our...

Role: Inbound Customer Service 1. HSC/Graduate 2. Good Communication in Marathi (mandatory), English & Hindi Fluency. 3. Basic Excel. 4. 6 months calling experience. 5. Freshers with Good Marathi, Hindi & English can try. 6. Rotational Shift 7. 2 Rotational Week Off (Additional Benefit: PF + ESIC+ Insurance) **Salary**: ₹150,000.00 - ₹230,000.00 per...

Overview:TheInternational Voice Agent plays a crucial role in providinghighquality customer service and support to international clients.This position is essential in maintaining positive customerrelationships and ensuring smooth communication across languagebarriers.KeyResponsibilities:Handle inbound andoutbound international calls with professionalism...

Hello Joseekers!! We are here with a new job opportunity in Navi Mumbai Location International Voice For one of the reknowned OTT Platform Customer Service - Handling inbound calls and resolving customer queries Shift Timing: UK SHIFT TIMING ( 10am - 4am window ) any 9 hrs shift 5 days working with 2 Rotational Week Offs Salary for Fresher - 18k +...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Location - Airoli **Salary**: ₹15,000.00 - ₹19,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance...

Job Type: Full TimeAge Limit: 29 YearsInterview Mode: face to face interviewIMMEDIATE JOINING ON COMPANY PAYROLLResponsibilities:Answering incoming calls.Identify and escalate issues to supervisors.Research, identify and resolve citizen complaints using applicable softwareRoute calls to appropriate resources.Document all call information according to...

Job Title: - Insurance Sales Sub-Agent - Commission Basis. Location: India (Remote) , Commission-based We are looking for highly motivated and sales-driven individuals to join our team as Sales Sub-Agents on a commission basis. As an Insurance Sales Sub-Agent, you will be responsible for generating leads, identifying customer needs, and selling a range...

Call Center Advisor Job Description (Inbound/Outbound process) Call Center Agent Job SummaryLABORATORY blood tests/X-RAY TESTS PROCESS-Inbound Customer will call you and want to carry out blood tests, X-Ray test etc. Job Responsibilities and Duties: - Answer incoming calls and respond to customer’s inquiries - Understand what blood test/ X-Ray tests...

Your day-to-day work will involve - Meet targets by answering customers’ queries through a ticketing system (Inbound / Outbound - Go above and beyond to create a delightful experience for the customer - Research required information on Portal in order to solve customer queries and issues - Identify and escalate priority issues, and report to the high-level...

Job OverviewWe are seeking a highly motivated and experienced Inbound - Team Lead to join our dynamic team . As the Inbound - Team Lead, you will be responsible for leading and managing a team of customer service representatives who handle incoming calls and inquiries from clients. This is a great opportunity to contribute to the success of our company and...