Inbound Call Agent
3 weeks ago
**About the Role**:
**What will you need?**
1. Customer First approach
2. Excellent communication skills written and spoken.
4. MS office basics
**Work Location - Mumbai**
Hybrid Work Model [2 Weeks Work from Office, 4 Weeks Work from Home]
Post joining Training & On the job training is work from office [First 4 weeks] Shifts/Weekly Offs
Rotationalshifts[Nightshifts] & rostered weekly offs[6 Days working] **Qualification**
- HSC / Graduation With excellent communication skills [Written and Spoken] - Typing Speed - 30 WPM Accuracy 95%
**Mandate requirements - Must have own laptop with genuine Windows 10, iCore 3 /iCore 5 with 4 GB Ram orabove configuration.**
- Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats etc]
- Must have Internet speed of minimum 50 Mbps
- Good Quality Headsets.
- Power backup in case there are frequent power failures.
**Job Types**: Full-time, Permanent
**Salary**: ₹19,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 7900066482
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