EMAIL INBOUND OUTBOUND CALLING Leasing Sales

3 weeks ago


mumbai, India Nexus Hire Full time
Overview: The EmailInbound & Outbound Calling (Leasing Sales) position plays acrucial role in driving the leasing sales process by effectivelycommunicating with prospects and providing exceptional customerservice. This role is essential in maintaining strong relationshipswith potential tenants and maximizing the occupancy of theproperties.KeyResponsibilities:
  • Respond to emailinquiries regarding property leasing and provide comprehensiveinformation
  • Handle inbound calls from potentialtenants addressing their inquiries and scheduling propertyviewings
  • Conduct outbound calls to follow upwith leads promote available properties and secure leasingagreements
  • Maintain accurate records ofcommunication and leasing activities in the CRMsystem
  • Coordinate with the leasing team toensure a seamless leasing process for prospectivetenants
  • Assist in organizing and conductingproperty tours for potentialtenants
  • Collaborate with marketing team todevelop email campaigns targeting potentialtenants
  • Provide personalized and professionalcustomer service to enhance the leasingexperience
  • Negotiate leasing terms andagreements with prospective tenants
  • Addresstenant concerns and inquiries promptly andprofessionally
RequiredQualifications:
  • 13 years ofexperience in customer service or sales preferably in the realestate industry
  • Strong communication andinterpersonal skills
  • Proven track record ofsuccessful leasing or salesexperience
  • Proficiency in email communicationand handling inbound/outbound calls
  • Knowledgeof leasing procedures and propertymanagement
  • Ability to multitask and prioritizein a fastpaced environment
  • Excellentnegotiation skills and ability to close leasingdeals
  • Familiarity with CRM systems and basiccomputer proficiency
  • High school diploma orequivalent; Bachelors degree in Business or related field is aplus
  • Detailoriented with a focus on deliveringexceptional customer service

customerservice,communication,negotiation



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