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Collections-process Associate(8 to 9yrs)
3 days ago
**Position**: Process Associate
**Work location**: Prathik Tech Park, Electronic City Ph-1, Bengaluru, Karnataka.
**Skills Required**:AR experience & Excellent communication,4 to 5years of collections and billing exp mandatory**
**Shift timings**: 3PM to 12AM
**Total experience required**: 8 to 9years
**VOICE PROCESS**
- The duties of a Collections Associate include collection calls and Analyse sales order release and review Sales force tickets.
- Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Mandatory Skill set
- 8-9yrs years High Volume B2B Collections experience and handling order release tickets
- Knowledge of Billing and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
**Salary**: ₹80,000.00 - ₹90,000.00 per month
Schedule:
- UK shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- collections: 5 years (preferred)
Ability to Commute:
- Bengaluru, Karnataka (required)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
**Speak with the employer**
+91 9446522678
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