![Petpooja](https://media.trabajo.org/img/noimg.jpg)
Merchant Trainer-it Support
4 days ago
Job Title:
Merchant Trainer-IT Support
**Job Description**:
**Roles and Responsibilities**:
- Can visit our Restaurant Partners in Field.
- Provide service and customer support during field visits.
- Install our POS software in their System / Device.
- Give training about our product to our client.
- Diagnose errors or technical problems and determine proper solutions to resolve their queries.
- Build positive relationships with customers.
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Ask customers targeted questions to quickly understand the root of the problem
- Ensure all issues are properly logged.
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Hands-on experience with Windows/Linux/Mac OS environments.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
Experience Range:
0 - 5 years
Educational Qualifications:
Any graduation,
Skills Required:
IT Support, Software Support, Software Training, troubleshooting, Software configuration, Software Installation, Remote Support,
Annual Salary Range:
INR 1,80,000 - 3,60,000
- Degree in computer science or information technology.
- Good written and verbal communication.
- Customer-service focus.
- Prior experience working on a Help desk, in IT, or similar technical function
- ** Ready for fieldwork**
Job Code: KL-4YJ97Q2E
About Us
When Petpooja’s first avatar came into being in 2011, it was a simple B2B food delivery model that took bulk food orders from the corporates & passed them forward to the restaurants. But soon, our founders realised that the restaurants they worked with were not living up to their potential and were shutting down forever. Primarily it was due to a lack of coherent technology that could support their daily operations. Their billing machines were as bulky, tedious and old as time. Due to this, the restaurants never had an actual estimate of their profit margins & expenses. Back then, restaurants were suffering more than growing.
This was when our founders decided to build a robust, user-friendly & cost-effective billing software for SMB restaurants that will automate everyday operations and push businesses towards sustainability.
And now, a decade into the industry, we have realized our dream of becoming the ideal restaurant billing solution provider to all & every kind of food service business in India.
Why Us?
Join the Petpooja Family
Petpooja is always on the look-out for passionate and talented individuals. If you think you have the zest to work, learn, and have fun, then this is your nirvana
Attitude before Aptitude:
When we say "Attitude before Aptitude", we mean that you need to have the correct attitude to qualify for a test of aptitude. While we do look for the highest aptitude and professional prowess, but, it's not going to be at the cost of the right attitude.
Organic Growth:
And if you want to know more about our team or culture, drop by our office for a cup of coffee, a game of Table Tennis or Chess (choice is yours) As signified by our name - Petpooja, we’re regarded as great hosts.
-
Sales Trainer mumbai
1 month ago
Mumbai, India Paytm Full timeAbout Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like...
-
Manager-Merchant Alliance
2 days ago
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Manager- Merchant Alliance & Partnerships Function/ Department: Credit Cards Job Purpose: Contribution to the organization, by fee generation through syndication of transactions, Sell-down of identified exposures from the bank's balance sheet as an underwriting and de-risking strategy. Contribution to the Functional Unit -...
-
PhonePe (Merchant Help Desk) Process
2 weeks ago
Navi Mumbai, Maharashtra, India Perfect Recruits Full timeAs a PhonePe Merchant Help Desk Executive, your primary responsibility will be to provide assistance and support to merchants who use the PhonePe platform for their business transactions. Key Responsibilities: Handle inbound calls and emails from merchants who require assistance with their PhonePe transactions. Provide prompt and accurate resolution of...
-
PhonePe (Merchant Help Desk) Process
2 weeks ago
navi mumbai, India Perfect Recruits Full timeAs a PhonePe Merchant Help Desk Executive, your primary responsibility will be to provide assistance and support to merchants who use the PhonePe platform for their business transactions. Key Responsibilities: Handle inbound calls and emails from merchants who require assistance with their PhonePe transactions. Provide prompt and accurate resolution of...
-
PhonePe (Merchant Help Desk) Process
4 weeks ago
Navi Mumbai, India Perfect Recruits Full timeAs a PhonePe Merchant Help Desk Executive, your primary responsibility will be to provide assistance and support to merchants who use the PhonePe platform for their business transactions.Key Responsibilities:Handle inbound calls and emails from merchants who require assistance with their PhonePe transactions.Provide prompt and accurate resolution of merchant...
-
ShopSe Digital Finance
3 weeks ago
Mumbai, India Shopse Full timeResponsibilities:Merchant Onboarding & KYC:- Manage the onboarding process for new merchants, including collecting and verifying KYC documentation.- Ensure merchants meet MDR (Merchant Discount Rate) and subvention requirements based on their category.- Coordinate bank and payment gateway (PG) onboarding for new merchants.Payment Processing & Activation:-...
-
Western Music Vocal Trainer
4 weeks ago
Kharghar, Navi Mumbai, Maharashtra, India Gyansthan Education Services Full timeGyansthan Education Services is a new-age Education Services organization that has brought together luminaries from different fields such as Subhash Ghai, Alka Yagnik, Salim Merchant, Shiamak Davar, MS Dhoni, etc., and helped them establish their own academies or further their academies cause to educate students. We are a one-stop solution for Indians to...
-
Monarch Networth Capital
4 weeks ago
Mumbai, India Monarch Networth Capital Limited Full timeCompliance Officer - Merchant Banking Job Purpose: Managing all Compliance related activities for Merchant BankingQualifications: Bcom/BMS/BFS with CS preferredExperience : 3-5 years in Merchant banking, PMS and AIF related activitiesKey Responsibilities:- The primary responsibility is to ensure that the merchant banker/AIF adheres to all SEBI regulations,...
-
Merchant Support
3 weeks ago
Mumbai, India C-Edge Full timeJob Description: Support, JAVA 7 AND 8 VERSION,MONITORING TOOLS LIKE JIRA, good knowledge on UNIX/Linux Experience: 2-4 yrs
-
Merchant Onboarding
3 weeks ago
Mumbai, Maharashtra, India Payment Gateway Solution Pvt. Ltd. Full timeJob Description Compliance and Risk Officer - Oversee the implementation, review and periodic update of Compliance Policy, including policies and procedures, prescriptions in Compliance Manuals, internal codes of conduct, etc. - Ensure compliance of regulatory/ supervisory directions given by RBI - Disseminating regulations to business and support function...
-
Merchant Success Manager
2 weeks ago
Mumbai, India Anphonic Full timeCompany DescriptionAnphonic delivers Revenue & Profit growth for D2C brands, Retailers & Marketplaces through AI-powered Commerce Media & Marketing solutions.Role DescriptionThe Merchant Success Manager plays a vital role in ensuring customer satisfaction and driving long-term success with our products and services. You will build strong relationships with...
-
Digital Banking
4 weeks ago
Mumbai, India Skillventory Full time**Digital Banking - UPI **&** Merchant Payments role For a Leading Bank**: - From 4 to 9 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** Product design and development, with the ability to deep dive into the nitty-gritty of customer’s requirements, technical architecture, and operational challenges. -...
-
Integration Support Engineer
2 weeks ago
Mumbai, Maharashtra, India Safexpay Full timeAbout Us :SafexPay is a rapidly growing fintech company at the forefront of revolutionizing the way people and businesses transact globally. We're committed to simplifying payments, making them faster, more secure, and more accessible across the world. Our innovative solutions are shaping the future of finance. We are known for our diverse culture and...
-
Customer Support Associate
4 weeks ago
Mumbai, Maharashtra, India Payment Gateway Solution Pvt. Ltd. Full timePaymentz is seeking a CUSTOMER & TECHNICAL SUPPORT REPRESENTATIVE - Merchant Services to join our team! You will be responsible for helping merchants by providing support and service to resolve merchant related requests and minor technical issues. We are located in Malad, Mumbai and hoping to hire a motivated representative to join us at our corporate...
-
Process Trainer
7 days ago
Mumbai, Maharashtra, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time**Job Title/Role**: Process Trainer (Domestic) **Department**: Training Shift Timings: Flexible **Total Experience**: >2 years **Type of position**: Full time **Management Skills**: - Good team handle skills - People management - Good communication skills. **Qualification**:Graduate - any stream Preferably knowledgeable in Real Estate field **Role and...
-
Safexpay - Integration Support Engineer
1 month ago
mumbai, India Safexpay Full timeAbout Us : SafexPay is a rapidly growing fintech company at the forefront of revolutionizing the way people and businesses transact globally. We're committed to simplifying payments, making them faster, more secure, and more accessible across the world. Our innovative solutions are shaping the future of finance. We are known for our diverse culture and...
-
Safexpay - Integration Support Engineer
1 month ago
Mumbai, India Safexpay Full timeAbout Us : SafexPay is a rapidly growing fintech company at the forefront of revolutionizing the way people and businesses transact globally. We're committed to simplifying payments, making them faster, more secure, and more accessible across the world. Our innovative solutions are shaping the future of finance. We are known for our diverse culture...
-
Safexpay - Integration Support Engineer
1 month ago
Mumbai, India Safexpay Full timeAbout Us : SafexPay is a rapidly growing fintech company at the forefront of revolutionizing the way people and businesses transact globally. We're committed to simplifying payments, making them faster, more secure, and more accessible across the world. Our innovative solutions are shaping the future of finance. We are known for our diverse culture and...
-
Safexpay - Integration Support Engineer
1 month ago
Mumbai, Maharashtra, India Safexpay Full timeAbout Us : SafexPay is a rapidly growing fintech company at the forefront of revolutionizing the way people and businesses transact globally. We're committed to simplifying payments, making them faster, more secure, and more accessible across the world. Our innovative solutions are shaping the future of finance. We are known for our diverse culture and...
-
Tableau Trainer
3 weeks ago
Navi Mumbai, India Sublime Technocorp Pvt Ltd Full timeA Tableau Trainer is responsible for teaching individuals or groups how to use Tableau software to analyze data and create visualizations. The job description may vary depending on the employer, but the following are some of the common tasks and responsibilities of a Tableau Trainer: Develop training materials: The trainer is responsible for creating...