Sales Trainer mumbai

7 months ago

Mumbai, India Paytm Full time

About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving

consumers and merchants to its platform by offering them a variety of payment use cases. Paytm

provides consumers with services like utility payments and money transfers, while empowering them to

pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank

Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers

acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done

through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm

offers merchants commerce services through advertising and Paytm Mini app store. Operating on this

platform leverage, the company then offers credit services such as merchant loans, personal loans and

BNPL, sourced by its financial partners.

About the team:
Transit vertical is working on digital solutions for day to day transit needs such as Fastag, Public

transport payments via Wallet Transit Card, QR Ticketing and also Challan payments. The vertical is ever

expanding to find new and innovative solutions for making daily Transit easier and hassle free.

About the role: Sales Trainer responsibilities include conducting skills gap analyses, preparing learning

material and evaluating results after each training session. For this role, the incumbent will work

closely with our salespeople to identify challenges they face on-the-job and recommend ways to

increase productivity.

Expectations/ Requirements:
Must have 5+ years of experience into sales training

Analyze day to day needs for training in the Field Sales Executives team.

Create training curricula and estimate the budget required to create it.

Develop material required for training for example outline, handouts, etc.

Conduct training sessions for new and current sales personnel.

Develop new approaches and techniques for making improvements in training programs.

Collect feedback from trainers and trainees and identify the issues they had during the process.

Generate results and measure the performance of trainees after the session.

Superpowers/ Skills that will help you succeed in this role
- Advanced customer service and time management skills.
- Excellent oral and written communication skills.
- Ability to design effective training programs.
- Outstanding coaching skills.
- Great organizational and interpersonal skills.
- Ability to measure performance
- Willingness to experiment and improve continuously

Why join us
- Because you get an opportunity to make a difference, and have a great time doing that.
- You are challenged and encouraged here to do stuff that is meaningful for you and for those we

serve.
- We are successful, and our successes are rooted in our people's collective energy and unwavering

focus on the customer, and that's how it will always be

Compensation: If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are

in a unique position to democratize credit for deserving consumers & merchants - and we are

committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of

the story

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