Safexpay - Integration Support Engineer

1 month ago


mumbai, India Safexpay Full time

About Us :


SafexPay is a rapidly growing fintech company at the forefront of revolutionizing the way people and businesses transact globally.

We're committed to simplifying payments, making them faster, more secure, and more accessible across the world. Our innovative solutions are shaping the future of finance. We are known for our diverse culture and emerging technology.

ROLES AND RESPONSIBILITIES OF INTEGRATION SUPPORT :


- Collaborate with sales and account management teams to understand merchant requirements and expectations.

- Provide technical support and guidance to merchants during the integration process, troubleshooting any issues that may arise.

- Work closely with internal development teams to customize integrations and ensure seamless connectivity between merchants and our platform.

- Conduct testing and validation of merchant integrations to ensure accuracy and reliability.

- Serve as the primary point of contact for merchants post-integration, addressing any inquiries or concerns in a timely manner.

- Continuously monitor and optimize integration processes to improve efficiency and scalability.

- Stay informed about industry trends and best practices in merchant integration and payment processing.

- Assist merchants in understanding API documentation, SDKs, Platform language kit and other technical resources.

- Knowledge about Postman API Integration.

- Basic knowledge of programming language like PHP, Java, Python, ASP. Net.

- Strong database knowledge (SQL,Mongo).

(ref:hirist.tech)

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