Customer Support Uk/us Process

Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. - Analyzing and reporting customer data to devise new strategies or update the existing ones - Making appointments...

Handle Customer Complaints Answer the questions and resolve the complaints **Salary**: From ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Customer service: 2 years (preferred) Work Location: In person

Good communication skills required in Odiya language. Handle customer's Queries/Complaints/requests Process - Khimji Jewellers Voice Process Evening Shift -General Shift, Rotational week off **Salary**: From ₹9,000.00 per month Schedule: - Day shift - Evening shift - Fixed shift - Flexible shift - Night shift Supplemental pay types: - Overtime...

Job Title: Customer Care Executive Location: Raipur CG Qualification: Graduate Experience: 2 to 3 years **Salary**: 10000/- to 15000/- PM Job Duties: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...

**Roles and Responsibilities -** 1. **Process Analysis**:* Assessing existing workflows and identifying areas for improvement. 2. **Documentation**:* Creating and maintaining detailed documentation of processes, procedures, and workflows. 3. **Implementation**:* Introducing and implementing new processes or refining existing ones. 4. **Coordination**:*...

**Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance...

Role: Sales Support & Operations - Other Industry Type: Real Estate (Co-working) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education : UG Any Graduate Role & responsibilities 1. Coordinate sales team by managing schedules, filing important documents and communicating relevant...

Role - voice process auditor Location - Fafadih, Raipur chhattisgarh Salary - upto 25000 **Responsibilities**: - Quality Audits For The Entire Customer Relation Team Which Would Involve Auditing The Entire Customer Relation Calls And Providing Feedback To Telecallers. - Coordinate With Seniors To Develop Process. - Work With The Team To Recommend...

Position: VOICES PROCESS **(FLUENT ENGLISH)**: - location - Raipur - Experiences: 5 to 10ys - Salary:15,000 TO 20,000 - call: Aarti 9111092638 - **Responsibilities**: - Role & responsibilities - **English Fluency is a Requirement as all Tools, Communication, **Documentation, training, work are in English. - ** Skilled researcher and comfortable using a...

Position**-Voice Process Executive( Fluent English)** Salary-**15,000 to 18,000** **Location - RAIPUR** **Experiences-1Yr** **Call- 9111092638 Provide account related information to the Customers. Create detailed business plans designed to attain predetermined goals and quotas Manage the entire sales cycle from finding a client to securing a...

Develop product knowledge concerning all of our OEM and aftermarket parts - Advise customers about the right parts for their retails, keeping safety in mind at all times - Explain to customers the difference in performance and convenience related to each purchase - Build rapport with customers by providing accurate guidance - Ask our Mechanics if you have...

Job Description - Operation Manager - Female - Repairing center - Mail Communication with Client as well Venders - Managing process for faulty IT products - Vender management, Vender relations - Team handling (Repairing engineer, Store ) - Document verifications (Delivery Note, Invoice, receipt, RMA form, ) - Recovery Management Skills & Qualification -...

**Job Location: Raipur, Chhattisgarh.** - **Provide the highest level of customer service, exhibiting the company’s values to each customer.**: - **Accurately process customer transactions such as orders, or returns with a strong focus on service excellence and customer satisfaction.**: - **Address customer concerns, queries, issues, complaints, product...

Respond to customer inquiries and complaints via phone, email, and chat in a timely and professional mannerProvide accurate information about products and services to customersResolve customer issues and complaints in a timely manner and escalate issues to the appropriate team members when necessaryDocument customer interactions and maintain accurate...

Position**:CRE(FLUENT ENGLISH)**: - location - Raipur - Experiences: 5 to 10ys - Salary:15,000 TO 20,000 - call: Aarti 9111092638 - **Responsibilities**: - Role & responsibilities - Knowledge on Various CRM Platforms CS, Sales and Marketing. - Understanding the Purpose of the tool, making it an easy to adopt tool. - Managing and sharing the details of...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

**Job brief** We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. **Responsibilities** - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to...

Job Description: The Service Advisor is a key position within the automobile industry, acting as a liaison between customers and the service department. The primary responsibility of a Service Advisor is to ensure customer satisfaction by providing excellent service and guidance throughout the vehicle repair or maintenance process. **Responsibilities**: -...

**Job description** - Acting as a liaison between project managers and other team members, to ensure that projects are moving along smoothly - Reviewing work orders to ensure that they have been completed correctly and offering feedback to the employee who performed the work - Monitoring budgets, timesheets, and work schedules to ensure that projects are...

Job Description: We are seeking a highly motivated and customer-oriented individual to join our team as a Client Support Executive. In this role, you will be responsible for providing outstanding support and assistance to our valued clients. Your primary objective will be to ensure client satisfaction and help them effectively utilize our products and...