Service Advisor
1 month ago
Job Description:
The Service Advisor is a key position within the automobile industry, acting as a liaison between customers and the service department. The primary responsibility of a Service Advisor is to ensure customer satisfaction by providing excellent service and guidance throughout the vehicle repair or maintenance process.
**Responsibilities**:
- Customer Interaction:
- Greet customers in a courteous and professional manner.
- Listen to customer concerns and accurately document vehicle symptoms or issues.
- Provide clear explanations of recommended services and associated costs.
- Keep customers informed about the status of their vehicle throughout the repair process.
- Service Recommendations:
- Conduct vehicle inspections and diagnostics to identify necessary repairs or maintenance.
- Consult service manuals and technical resources to determine appropriate repair procedures.
- Make service recommendations based on vehicle condition, manufacturer guidelines, and customer preferences.
- Prioritize and schedule repairs based on urgency and customer needs.
- Documentation and Administration:
- Create and maintain accurate service records for each customer visit.
- Document all services performed, including parts used, labor hours, and diagnostic findings.
- Prepare repair estimates and obtain customer approval before proceeding with work.
- Process service orders, invoices, and payments using dealership software systems.
- Customer Education and Satisfaction:
- Educate customers about preventive maintenance and recommended service intervals.
- Address customer questions or concerns with professionalism and empathy.
- Follow up with customers after service to ensure satisfaction and address any additional needs.
- Handle customer complaints or escalations in a timely and effective manner.
- Team Collaboration:
- Coordinate with service technicians and parts department to ensure timely completion of repairs.
- Communicate effectively with other service advisors and management to maintain workflow efficiency.
- Participate in team meetings, training sessions, and performance reviews as required.
**Salary**: ₹10,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7415870848
-
Service Advisor
2 weeks ago
Raipur, Chhattisgarh, India Human connections Alliance LLP Full time**Job Title: Service Advisor - Automobile Sector** **Responsibilities**: - Greet customers and listen to their concerns about their vehicles - Provide accurate estimates of labor and parts costs - Schedule appointments for vehicle servicing - Liaise between customers and the service technicians - Communicate vehicle issues and repairs to customers clearly...
-
Service Advisor
1 month ago
Raipur, India PMG Placement Full timeJob Title: Service Advisor Location: Raipur CG Qualification: Graduate Experience: 0 to 2 years **Salary**: 12000/- to 15000/- PM Industry: Automobiles Job Duties: - **Booking appointments **, taking inventory, conducting inspections, and sending out invoices. - Coordinating with the manufacturers and other sources for **spare parts **& other...
-
Service Advisor
2 days ago
Pandri, Raipur, Chhattisgarh, India SPARSH AUTOMOBILES PVT LTD Full timeLooking for Service Advisor who had a experience in same field for up to 3-4 year Must have diploma in Mechanical or done B.E in mechanical **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Life insurance - Provident Fund Schedule: - Day shift Supplemental pay...
-
Service Advisor
1 week ago
Mowa, Raipur, Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full timeAny Graduate Good Communication skill required to handle customers Knowledge about automobile industry, Should have Technical knowledge, Cost estimation to Customer, this process should have to be smooth with customer, insurance companies. Pay: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: -...
-
Service Advisor
1 month ago
Raipur, India HumanWell Consultants Full timeLooking for Service Advisor for automobile industry (For premium segment) Qualification - ITI/ Dip / BE/ B.Tech. in Mechanical Experience - Minimum 3 to 4 yrs. Prefrably from premium segment. Role & Responsibilities: - **DUTIES AND RESPONSIBILITIES**:_ - Greet and welcome customers. - Open repair order, refer vehicle history. - Provide cost and time...
-
Sales Advisor
1 week ago
Raipur, Chhattisgarh, India Human connections Alliance LLP Full time**Job Title: Sales Advisor** **Roles and Responsibilities**: - Assist customers in selecting products or services based on their needs and preferences. Provide product information and demonstrations to customers. - Handle customer inquiries, complaints, and concerns in a professional manner. - Maintain a clean and organized sales environment. - Meet or...
-
Service Advisor
1 month ago
Raipur, India Bahubali Motors Pvt.Ltd. (National Garage) Full time**Service Advisor for Automobile dealership** Location**:Mowa, Raipur (C.G.)** Education qualifications**:Diploma/Degree in the Mechanical.** Experience**:Minimum 1 Year.** Joining**:Immediate joining** Salary**: 10k to 15k** **Required skills**: Ø Presentable. Ø Excellent communication and interpersonal skills. Ø Four wheeler driving. Ø...
-
Service Advisor
1 month ago
Raigarh, Chhattisgarh, India AUTO CENTRE Full timeService Advisor is the most important interface at workshop between customer and dealership. In his role he has to understand customer’s need for vehicle attention as per his verbatim and translate that into a note on the repair order in a manner which communicates the right customer feedback to the shop floor for perfect diagnosis and repairs. DUTIES AND...
-
Bodyshop Advisor
1 month ago
Raipur, Chhattisgarh, India Aan Autotech Pvt Ltd Full time**Primary Responsibilities**: - Oversee customer interactions during bodyshop repairs to ensure maximum satisfaction. - Coordinate appointment scheduling and record necessary customer details accurately. - Identify customer concerns and required repairs, while addressing mobility needs effectively. **Preparation for Appointments**: - Manage bay...
-
Customer Sales Advisor
1 month ago
Raipur, Chhattisgarh, India Human connections Alliance LLP Full timeAs a Customer Sales Advisor in the automotive sector, you will be responsible for engaging with customers, understanding their needs, and guiding them through the sales process. You will play a crucial role in representing our brand, building relationships with potential buyers, and ensuring a seamless customer experience. This position requires a...
-
Service Advisor
4 days ago
Raipur, Chhattisgarh, India VIDYA Full timePay: ₹17,000.00 - ₹20,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay Work Location: In person
-
Customer Sales Advisor
1 month ago
Telibandha, Raipur, Chhattisgarh, India Human connections Alliance LLP Full timeJob Title: Sales Advisor Roles and Responsibilities: - Assist customers in selecting products or services based on their needs and preferences. - Provide product information and demonstrations to customers. - Process sales transactions accurately and efficiently. - Handle customer inquiries, complaints, and concerns in a professional manner. - Maintain a...
-
Service Advisor-automobile
4 weeks ago
Raipur, Chhattisgarh, India VIDYA Full time**Salary**: ₹13,000.00 - ₹18,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay Work Location: In person
-
Service Advisor
4 weeks ago
Raipur, India Cafyo Pvt Ltd Full timeGreet customers, understand their service requirements, and provide knowledgeable assistance. - Document customer concerns and accurately relay them to the service department. - Conduct vehicle inspections to determine necessary repairs or maintenance. - Explain service recommendations, estimated costs, and timeframes to customers. - Obtain customer approval...
-
Equity Advisor
1 month ago
Raipur, India SMC Global Securities Full time1-5 Years - 2,00,000 - 400,000 - Raipur, Ranchi, Kolkata, Bhubaneswar **Relationship Manager - Sales** JOB RESPONSIBILITIES Responsible for meeting the targets of Online/Offline Demat and Trading account in various segments. Business/ Operational/ Functional/ Financial Perspective To accomplish his Account opening targets, set by the superiors. Generating...
-
Services Manager
1 week ago
Raipur, India TIGI HR ® Full timePost : General Manager for service Location : Raipur, Chhattisgarh Experience - 8-10 Years Education - Graduation Industry : Automobile Job Description :- As a General Manager for Service in the automobile industry, your work would involve overseeing all aspects of the service department to ensure smooth operations, excellent customer service, and...
-
Bodyshop Advisor
1 month ago
Raipur, Chhattisgarh, India Cafyo Pvt Ltd Full time**Customer Liaison**: Act as a point of contact between customers and the body shop, ensuring clear communication and understanding of customer needs. - **Estimate Coordination**: Collaborate with technicians to assess vehicle damage and prepare accurate repair estimates for customers. - **Insurance Claims Handling**: Assist customers with navigating...
-
Telesales Advisor
1 month ago
Pandri, Raipur, Chhattisgarh, India MBPS CONSTRUCTIONS Full timeAnswering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...
-
General Services Manager
2 weeks ago
raipur, India TIGI HR ® Full timePost : General Manager for serviceLocation : Raipur, ChhattisgarhExperience - 8-10 YearsEducation - GraduationIndustry : AutomobileJob Description :-As a General Manager for Service in the automobile industry, your work would involve overseeing all aspects of the service department to ensure smooth operations, excellent customer service, and profitability....
-
General Services Manager
2 weeks ago
Raipur, India TIGI HR ® Full timePost : General Manager for serviceLocation : Raipur, ChhattisgarhExperience - 8-10 YearsEducation - GraduationIndustry : Automobile Job Description :-As a General Manager for Service in the automobile industry, your work would involve overseeing all aspects of the service department to ensure smooth operations, excellent customer service, and profitability....