Bodyshop Advisor
3 weeks ago
**Customer Liaison**: Act as a point of contact between customers and the body shop, ensuring clear communication and understanding of customer needs.
- **Estimate Coordination**: Collaborate with technicians to assess vehicle damage and prepare accurate repair estimates for customers.
- **Insurance Claims Handling**: Assist customers with navigating insurance claims processes, including documentation and communication with insurance companies.
- **Repair Scheduling**: Schedule repair appointments and coordinate vehicle drop-off and pick-up times to ensure efficient workflow and customer satisfaction.
- **Parts Procurement**: Coordinate the procurement of necessary parts and materials for repairs, ensuring timely availability and smooth workflow.
- **Quality Assurance**: Conduct thorough inspections of completed repairs to ensure quality standards are met and customer expectations are exceeded.
- **Customer Education**: Educate customers on repair processes, timelines, and any additional services or options available to them.
- **Administrative Tasks**: Handle administrative duties such as maintaining records, updating databases, and processing paperwork related to repairs and customer transactions.
- **Problem Resolution**: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction.
- **Team Collaboration**: Work closely with other team members, including technicians, administrators, and management, to ensure seamless operations and excellent customer service.
Pay: ₹9,030.21 - ₹17,911.63 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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Bodyshop Advisor
4 weeks ago
Raipur, Chhattisgarh, India Human connections Alliance LLP Full time**Requirements**: - Communicating effectively with customers about repair needs and status updates. - Preparing accurate cost estimates for body work and repairs. - Scheduling appointments and managing repair timelines. - Ensuring customer satisfaction through follow-up after completion of services. - Keeping records of repair orders, invoices, and customer...