Customer Support Executive
2 months ago
**Job Location: Raipur, Chhattisgarh.**
- **Provide the highest level of customer service, exhibiting the company’s values to each customer.**:
- **Accurately process customer transactions such as orders, or returns with a strong focus on service excellence and customer satisfaction.**:
- **Address customer concerns, queries, issues, complaints, product information requests, cancellation of orders, etc.**:
- **Strong customer-facing and communication skills to ascertain sophisticated interaction and ensure closure of all presented issues.**:
- **Follow up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.**:
- **Provide information regarding the availability of in-stock and out of stock items to customers.**:
- **Constantly demonstrate a positive attitude by interacting effectively and maintaining professional manners through verbal or written form.**:
- **Maintaining data and updating accurate records of customer service interactions.**:
- **Regular attendance at work is an essential part of the job.**
**Salary**: ₹250,000.00 - ₹300,000.00 per year
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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