Help Desk Representative

work location: DombivaliWe are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

Company OverviewOutworks Solutions Private Ltd. is a 17-year-old company and a leader in IT Staffing, Software Consulting, and IT Infrastructure Managed Services. With headquarters in CA, USA, and international offices across UK, Malaysia, and Hongkong, we have a strong global presence. In India, we have our corporate office at Noida, with branch offices at...

Job OverviewWe are seeking a highly skilled Help Desk Specialist to join our team at Protera Technologies. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Estimated Salary Range:Rupees 6-8 lakhs per annum based on experience and qualifications.About the RoleAs a...

**Job Title** Help desk executive **Job Description Summary** **Job Description

**Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...

Duties & Responsibilities: - Provide technical assistance with computer hardware and software - Resolve issues for staff via phone, in person, or electronically - Log bugs and enhancement requests - Perform hardware and software installations, configurations and updates as needed - Resolve technical issues in a timely manner using available resources within...

Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

**Company Profile**: Konverge Technologies Pvt Limited is a leading player in networking, computing, messaging & collaboration. Konverge is uniquely positioned to deliver end-to-end IT Infrastructure solutions and services. **Location**: - Airoli and Goregoan. Please find the below JD: - Should have fair knowledge of IT Help desk/service desk role. Good...

Company Overview">    HR Yaar is a dynamic and fast-growing company that values innovation, teamwork, and customer satisfaction.">Salary">    The estimated salary for this role is ₹200,000 per annum, depending on experience and qualifications.">Job Description">    As a Help Desk Associate at HR Yaar, you will be responsible for handling...

About LenovoLenovo is a leading technology company that values innovation and customer satisfaction.Job OverviewThis role is focused on automating Help Desk processes to improve efficiency and reduce response times.Key ResponsibilitiesThe successful candidate will be responsible for:Designing and implementing automation solutions using various...

Role Description This is a full-time on-site role for a Front Desk Representative located in Mumbai. The Front Desk Representative will be responsible for various day-to-day tasks including phone etiquette, receptionist duties, customer service, and reservations. **Qualifications**: - Excellent phone etiquette, communication, and customer service skills -...

This profile requires him/her to work closely with the Delivery Team to manage relationships with clients. **Duties** - Building and maintaining relationships with clients and key personnel within customer companies - Letting customers know about other products of the company offers. - Attending meetings with clients to build relationships with existing...

Job Title: Front Desk RepresentativeWe are seeking a highly skilled and experienced Front Desk Representative to join our team at Talent Corner HR Services Pvt Ltd.Job Summary:The Front Desk Representative is responsible for providing exceptional customer service and administrative support at the front desk. This role involves managing front office...

**Vendor Help Desk - Executive**: **Job Profile** - Managing travel reimbursement claims of employees. - Preparing monthly and weekly MIS report of unpaid invoices and present it to the management. - Check invoices status and follow up with the respective department to move it to the next level. - Prepare MSME report and ensure to honor the invoices before...

Job OverviewWe are looking for a skilled Front Desk Representative to provide exceptional customer service and support at our main entrance.This role involves being the face of the company, handling all receptionist and clerical duties, and ensuring a welcoming atmosphere for guests and visitors.Responsibilities:Maintain a clean and organized front desk area...

Job OverviewWe are seeking a skilled Help Desk Technician to join our team at Lester Info Services Private Limited. As a Help Desk Technician, you will be responsible for providing technical assistance and support to our clients and employees.Location and ShiftThis is a full-time position based in Navi Mumbai, Maharashtra, India, with a 24*7 shift...

Keep front desk clean, tidy and supplied with all the necessary supplies Greet, communicate with and welcome guests Answer all the customers' questions and address their complaints Answer all incoming calls, redirect them when needed Receive letters, packages and send them to appropriate destination Prepare and manage outgoing mail Monitor office...

The goal is to make guests and visitors feel comfortable and valued while on our premises. **Responsibilities** - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters,...

Overall Role Objective : Strategic Thinking & Leadership Effective mix of strategic and tactical thought process. To be a dedicated individual who performs administrative and clerical duties.  Section III: Key Responsibilities and Accountabilities of the role Role  Key Accountabilities The Helpdesk Executive is responsible for...