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Customer Service Executive-retail Asset Inbound
2 months ago
**Role/Job Title**:
Customer Service Executive
- Retail Asset Inbound
**Function/ Department**:
Customer Experience
**Job Purpose**:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive.In this the role bearer will be responsible for providing exceptional customer service to our clients and resolving their inquiries in a timely and efficient manner.
**Roles & Responsibilities**:
Provide accurate and timely information to customers regarding their accounts, products, and services.
Resolve customer inquiries and complaints in a professional and courteous manner.
Maintain a high level of customer satisfaction by meeting or exceeding customer expectations.
Collaborate with other departments to ensure customer issues are resolved quickly and efficiently.
Meet or exceed productivity and quality standards always maintaining TAT (Turn Around Time).
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving skills and attention to detail.
**Education Qualification**:
**Graduation**: Bachelors in Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management.
**Experience**:
1-2 years’ experience in customer experience/service.
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