Customer Success Executive

1 week ago


Hyderabad Telangana, India shriconsultancy services Full time

We have an urgent opening with a reputed company.

Position: Customer Success Executive (Male)

Experience
- 0-2yrs

Salary
- 22-30k pm

Location
- Hyderabad, Telangana

**Preferred Skills**:

- **Experience in the healthcare segment.**

**-Knowledge of using CRM softwares.**

**Key Responsibilities**:
1. Client Onboarding:
○ Lead the onboarding process for new patients, providing training and support

to ensure a smooth transition.

○ Develop and deliver tailored onboarding plans to meet hospital needs.

2. Staff Training: Train Healthcare Professionals on Vigo Technology

3. Account Management:
○ Build and maintain strong relationships with staff, serving as their main point

of contact.

○ Regularly check in with staff to understand their needs, challenges, and

goals.

○ Monitor patient vital metrics and proactively address any issues that arise.

4. Staff Support:
○ Respond to staff inquiries and resolve issues in a timely and effective

manner.

○ Collaborate with support teams to troubleshoot and resolve technical

problems or concerns.

5. Product Utilisation:
○ Help staff understand and fully utilise product features and functionalities.

○ Provide best practices and recommendations to enhance product usage and

achieve clinical accuracy outcomes.

6. Feedback and Improvement:
○ Gather patient, staff, doctor feedback and insights to identify trends and areas

for improvement.

○ Advocate for staff needs within the company and work with product and

development teams to address any issues or implement new features.

**Requirements**:

- Graduation /Diploma (Btech/Science Preff )
- 0-2 years of field operations/ field sales experience from healthcare or hospital industry.
- Open to travel within the city.
- Open to working inside hospital wards and work in night shifts
- occasionally as required,
- Good communication skills and fluency in local languages
- Prior experience of working with nurses/doctors is preferred

**If you are interested send your CV to below details**

Regards,

Shri Consultancy Services.

Mobile No.: 9494599781

Pay: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 6 years (preferred)

Work Location: In person



  • Hyderabad, Telangana, India Edwisely Full time

    Customer Success Executive (Centre of Excellence) **Location**: Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to...


  • Hyderabad, Telangana, India Edwisely Full time

    **Customer Success Executive (Centre of Excellence)** **Location**:Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well...


  • Hyderabad, Telangana, India Next Education India Full time

    **Here’s how we do**: As a Customer Success Executive, we play a crucial role in ensuring the successful implementation, support, and training of our School ERP system. We conduct demos, provide training sessions, manage client relationships, and ensure customer satisfaction and retention. We do all these by engaging highly self driven individuals who are...


  • Hyderabad, Telangana, India Notion51 Digital Technologies Pvt Ltd Full time

    **Sales & Marketing**:Customer Success Executive **Location**: Hyderabad, Preferred Madhapur **Overview** We are looking for a customer success executive comfortable with traveling and meeting new prospects. This role is crucial for driving adoption of our SaaS products in the real estate and local services sectors. - **Working Days**: Monday to Friday -...


  • Hyderabad, Telangana, India Thomson Reuters Full time

    Are you looking for a dynamic role that involves closing renewals, identifying growth opportunities, and engaging with customers across virtual channels? As an Associate Customer Success Executive, you’ll play a pivotal role in driving satisfaction and revenue growth. **Shift Timing - 2:00 PM - 11:00 PM** **Hybrid Work Model: Work from Office Twice a...


  • Hyderabad, Telangana, India Thomson Reuters Full time

    Are you looking for a dynamic role that involves closing renewals, identifying growth opportunities, and engaging with customers across virtual channels? If you're a seasoned customer success professional with a SaaS background and a passion for driving revenue growth, a talent for building strong relationships, and a knack for analytical problem-solving, we...


  • Banjara Hills, Hyderabad, Telangana, India White Force Group Full time

    Key Responsibilities: Client Management - Reception Management. - Be the first person for the point of contact for clients. - Great and assist members & their guests. - Handle potential client visits. - To manage incoming and outgoing calls for clients - Plan and execute fun and engaging activities for clients. Operations Management - Receive and register...


  • Hyderabad, India Supersourcing Full time

    Job Description: Customer Success ExecutivePosition: Customer Success ExecutiveExperience: 1-2 YearsLocation: IndoreEmployment Type: Full-TimeRole Overview:We are seeking a passionate and customer-obsessed Customer Success Executive to join our team in Indore. In this role, you will act as the voice of the customer, ensuring their satisfaction and...


  • Hyderabad, Telangana, India Nextgen Property Adviser Pvt Ltd Full time

    **Job Tittle: Post Sales Executive** **Company Name: Divine Homes** **Location: Hyderabad (Osman Nagar)** **Experience: 1 to 2 Years** **Salary: Negotiable** **Job Type: Full Time** **Roles & Responsibilities** 1. Provide post sales services, assist clients in completing all necessary post sales documentation and ensure all legal and compliance...


  • Hyderabad, Telangana, India iKeva Venture and Knowledge Advisory Services Pvt Ltd Full time

    **Job Summary** - Answer and manage all calls as per instructions, take message accurately and promptly. - Handle reception, greet and seat visitors, inform client accordingly. - Maintain reception. - Maintain records for phone allocation and call handling instructions. - Manage client requirements for - (Stationery, Courier, Lunch, Boardroom and meeting...


  • Hyderabad, Telangana, India GSNA Education Pvt Ltd Full time

    NNIIT is a pioneering Ed-tech start-up to empower individuals in the digital era. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading! **Job Title: Customer Success Executive/Intern (Females Only) - Edu Tech One-on-One...

  • Customer Success

    1 month ago


    Hyderabad, Telangana, India Keka Technologies Full time

    **About Keka** Keka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with...


  • Hyderabad, Telangana, India IOT Research Labs Full time

    Safety Connect is a growing company in the domain of field force and road safety. - We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people...


  • Hyderabad, India Capium Full time

    A fantastic opportunity to join an exciting multi-award-winning fintech start-up, working specifically in the accounting and taxation space, based in London with offices in Hyderabad. Due to its tremendous growth path so far, they are positioned to be one of the most exciting companies within this space. Their innovative software solutions include practice...


  • Hyderabad, Telangana, India ZapCom Solutions Full time

    **Job Information**: Date Opened **10/10/2024** Job Type **Full time** Industry **IT Services** City **Hyderabad** State/Province **Telangana** Country **India** Zip/Postal Code **500032** **About Us**: Zapcom is a global Product Engineering and Technology Services company, specializing in bespoke, customer-centric solutions across industries...


  • Hyderabad, Telangana, India Adjoint Technologies Pvt. Ltd. Full time

    **Job Title**:B2B Customer Success Intern **Location**:Hyderbad - On site **Duration**:6 Months Internship **Role Overview**: As a B2B Customer Success Intern, you will help business clients use our products effectively. You will assist with onboarding, maintain relationships, and solve any problems clients face. This is a great way to learn customer...


  • Hyderabad, Telangana, India Vigo care Full time

    Client Onboarding: Lead the onboarding process for new patients, providing training and support to ensure a smooth transition. Develop and deliver tailored onboarding plans to meet hospital needs. Account Management: Build and maintain strong relationships with staff, serving as their main point of contact. Regularly check in with staff to understand...


  • Hyderabad, India SEN REV SERVICES PRIVATE LIMITED Full time

    **Role Description** This is a full-time remote role for a Customer Success Manager at SMSHandover. The Customer Success Manager will manage and maintain strong relationships with our customers. The position requires a focus on customer satisfaction and retention, driving customer engagement, and ensuring the successful adoption of our products and...


  • Hyderabad, Telangana, India NNIIT Full time

    NNIIT is a pioneering Ed-tech start-up to empower individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading! **Job Title: Operations Intern(Females Only) - Edu Tech One-on-One...

  • Tele Caller Executive

    1 month ago


    Hyderabad, Telangana, India TeleCalling Executive Full time

    **Objectives of this role** - Understand customer psyche and record both successful and unsuccessful sales methods - Handle both inbound and outbound telecalling - Improve organisational efficiency through diligent observation skills as a telecaller - Help the company grow by finding opportunities in customer requirements - Resolve complaints, provide...