Customer Success Executive
6 months ago
**Job Tittle: Post Sales Executive**
**Company Name: Divine Homes**
**Location: Hyderabad (Osman Nagar)**
**Experience: 1 to 2 Years**
**Salary: Negotiable**
**Job Type: Full Time**
**Roles & Responsibilities**
1. Provide post sales services, assist clients in completing all necessary post sales documentation and ensure all legal and compliance standards are met.
2. Coordinate with bank and assist client in loan documentation and process.
3. Ensure client satisfaction with their purchases, address and resolve any post sale concerns or issues.
4. Gather client feedback to improve future sales strategies and overall customer service.
5. Offer and manage additional services such as home improvement, interior design referrals or property management services.
6. Maintain detailed records of post-sale interactions and provide regular reports to management on client satisfaction and post sales activity.
**You will be a good fit, if you have**
1. Bachelor’s Degree in any discipline.
2. Proven work experience in post-sales, preferably in real estate or banking (loan) sector.
3. Proficiency in CRM software and data management.
4. Detail-oriented with a capability for problem solving.
5. willing to work on weekends.
Pay: Up to ₹300,000.00 per year
**Benefits**:
- Provident Fund
Day range:
- Weekend availability
Shift:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Post sales Executive: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
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