Tele Caller Executive

1 week ago


Hyderabad Telangana, India TeleCalling Executive Full time

**Objectives of this role**
- Understand customer psyche and record both successful and unsuccessful sales methods
- Handle both inbound and outbound telecalling
- Improve organisational efficiency through diligent observation skills as a telecaller
- Help the company grow by finding opportunities in customer requirements
- Resolve complaints, provide solutions and follow up with customers

**Responsibilities**
- Memorise scripts and customise them for the clients as per the situation while telecalling
- Foster relationships with existing clients, and build a rapport with potential clients
- Make reports and documentation based on conversations that took place during telecalling
- Report the analysis and observation to the team lead
- Adhere to organisational guidelines and methodology while telecalling
- Generate sales by making cold calls to active or old clients

**Required skills and qualifications**
- Bachelor’s degree or high school diploma
- Strong communication skills and command of the English, Telugu & Hindi language
- Previous experience in a telecaller job or similar role
- Data entry skills to complement the telecalling work
- Ability to close sales through the right negotiation skills

**Job Types**: Full-time, Contractual / Temporary
Contract length: 3 months

Pay: ₹5,000.00 - ₹8,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 15/11/2024


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