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Customer Delight Officer
4 days ago
Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer Experience: 0 - 2 Years Department: Sales Qualification - Graduate CTC - Best in industry Location - Mumbai Job Timings -9am to 6pm Working days - 6 days (Monday to Saturday) Job description Functional Skills and Capabilities Behavioral Good Communication skills-(English mandatory) Excellent Interpersonal skill Positive Attitude Functional Good knowledge about Stem Cell Banking Well acquainted with hospital policies/protocols Key Responsibilities To explore the possibilities of having hospital / clinic/ gynecologist tie-ups.
To meet and discuss with Gynecologists on the latest stem cell development. Generating leads through hospitals/clinics. -Giving a presentation to the expecting parents. Responsible for opening counseling sessions.
Responsible for enrolments and payment collections. Ensuring to place the marketing material at the clinic. Conduct and participate in the hospital activities like ANC and Baby Shower. Ensuring completion of client enrolment, payment collection, client agreement signing, generating SAR and ensuring smooth sample collection and dispatch to the lab.
Responsible for good conversation from lead to presentation (30%) and from presentation to enrolment (50%). Updating leads/presentations/enrolments in the system on a daily basis. To ensure that there is no missed collection or cancellation of enrolment or any complaints by the clients To do regular follow-ups for the prospects. Responsible for getting Google reviews and client & doctor testimonials.
To qualify for the special incentives and the contest rolled by the company. Ensuring to follow the company protocols and systems. Reporting to Regional Sales Manager or Territory Manager or respective ASM or General Manager. If interested, Please share your updated resume with details of your present salary, expectations & notice period.
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Customer Delight Officer
3 weeks ago
Mumbai, India timesjobs Full timeMumbai Customer Delight Officer Experience : 0 to 1 yrs Skills Required : Job Summary : Job Description The Customer Delight Executive would be responsible for communicating with Operation Managers and deal with all customer related issues to create a stronger organization brand. He/ She would be a critical player in delivering the wow factor, which serves...
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Customer Delight Officer
3 weeks ago
Mumbai, India timesjobs Full timeMumbai Customer Delight Officer Experience : 0 to 1 yrs Skills Required : Job Summary : Job Description The Customer Delight Executive would be responsible for communicating with Operation Managers and deal with all customer related issues to create a stronger organization brand. He/ She would be a critical player in delivering the wow factor, which serves...
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Customer Delight Officer
7 days ago
Mumbai, Maharashtra, India timesjobs Full timeMumbai Customer Delight Officer Experience : 0 to 1 yrs Skills Required : Job Summary : Job Description The Customer Delight Executive would be responsible for communicating with Operation Managers and deal with all customer related issues to create a stronger organization brand. He/ She would be a critical player in delivering the wow factor, which serves...
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Customer Delight Officer
4 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeMumbai Customer Delight Officer Experience : 0 to 1 yrs Skills Required : Job Summary : Job Description The Customer Delight Executive would be responsible for communicating with Operation Managers and deal with all customer related issues to create a stronger organization brand. He/ She would be a critical player in delivering the wow factor, which serves...
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Customer Delight Officer
3 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeMumbai Customer Delight Officer Experience : 0 to 1 yrs Skills Required : Job Summary : Job Description The Customer Delight Executive would be responsible for communicating with Operation Managers and deal with all customer related issues to create a stronger organization brand. He/ She would be a critical player in delivering the wow factor, which serves...
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Customer Delight Officer
4 days ago
Pune, Maharashtra, India Synergy Resource Solutions Full timeGreetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer...
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Customer Delight Officer
7 days ago
Mumbai, Maharashtra, India Synergy Resource Solutions Full timeGreetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer...
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Customer Delight
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2 months ago
Mumbai, India SGL LABS PVT LTD Full timeWe are looking for a customer delight executive to bring in a smooth flow of communication and act as one point of contact with the clients for their business related queries. A Personality who believes communication is a key to a successful relationship can be a better fit to this role. **Duties & Responsibilities** - Streamline all the customer...
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Mumbai, India SGL LABS PVT LTD Full timeWe are looking for a customer delight executive to bring in a smooth flow of communication and act as one point of contact with the clients for their business related queries. A Personality who believes communication is a key to a successful relationship can be a better fit to this role. **Duties & Responsibilities** - Streamline all the customer...
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7 days ago
Mumbai, India Infinity Career Edge Full time**What do I need?** - Good communication skills - Fair analytical skills - Energetic - Operational excellence - Experience up to 2 years Customer Chat Support Specialist - Startup Experience Required - Graduate **What will I be doing?** - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat...
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Customer Delight Manager
1 week ago
Mumbai, Maharashtra, India Veera Health Full timeVeera Health is a YCombinator, Sequoia & GFC-funded startup building digital solutions for women with chronic health conditions in India. Our mission is to combine the power of medicine, nutrition and telehealth to treat chronic conditions. We've started by treating PCOS, a chronic condition that affects 100 million women in India alone.As a Customer Delight...
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Customer Delight Manager
4 weeks ago
Mumbai, India Veera Health Full timeVeera Health is a YCombinator, Sequoia & GFC-funded startup building digital solutions for women with chronic health conditions in India. Our mission is to combine the power of medicine, nutrition and telehealth to treat chronic conditions. We've started by treating PCOS, a chronic condition that affects 100 million women in India alone.As a Customer...
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Customer Delight Manager
3 weeks ago
mumbai, India Veera Health Full timeVeera Health is a YCombinator, Sequoia & GFC-funded startup building digital solutions for women with chronic health conditions in India. Our mission is to combine the power of medicine, nutrition and telehealth to treat chronic conditions. We've started by treating PCOS, a chronic condition that affects 100 million women in India alone.As a Customer...
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Customer Delight Officer
2 weeks ago
Powai, Mumbai, Maharashtra, India Bombay Snacking P Ltd Full time**Job Title: Shopify E-commerce Customer Service Manager** **Location**: Bombay - Mumbai **Job Type**: Full-Time **Reports to**: Founder **Job Summary**: **Key Responsibilities**: 1. **Team Management**: - Lead and supervise the customer service team, including hiring, training, and performance evaluations. - Develop and implement customer service...
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Customer Delight Manager
7 days ago
Mumbai, Maharashtra, India Veera Health Full timeVeera Health is a YCombinator, Sequoia & GFC-funded startup dedicated to developing digital solutions for women with chronic health conditions in India. The goal is to utilize medicine, nutrition, and telehealth to manage these conditions effectively. The initial focus is on addressing PCOS, a prevalent condition impacting millions of women in...