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Customer Delight Officer
3 weeks ago
Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer Experience: 0 - 2 Years Department: Sales Qualification - Graduate CTC - Best in industry Location - Mumbai Job Timings -9am to 6pm Working days - 6 days (Monday to Saturday) Job description Functional Skills and Capabilities Behavioral Good Communication skills-(English mandatory) Excellent Interpersonal skill Positive Attitude Functional Good knowledge about Stem Cell Banking Well acquainted with hospital policies/protocols Key Responsibilities To explore the possibilities of having hospital / clinic/ gynecologist tie-ups.
To meet and discuss with Gynecologists on the latest stem cell development. Generating leads through hospitals/clinics. -Giving a presentation to the expecting parents. Responsible for opening counseling sessions.
Responsible for enrolments and payment collections. Ensuring to place the marketing material at the clinic. Conduct and participate in the hospital activities like ANC and Baby Shower. Ensuring completion of client enrolment, payment collection, client agreement signing, generating SAR and ensuring smooth sample collection and dispatch to the lab.
Responsible for good conversation from lead to presentation (30%) and from presentation to enrolment (50%). Updating leads/presentations/enrolments in the system on a daily basis. To ensure that there is no missed collection or cancellation of enrolment or any complaints by the clients To do regular follow-ups for the prospects. Responsible for getting Google reviews and client & doctor testimonials.
To qualify for the special incentives and the contest rolled by the company. Ensuring to follow the company protocols and systems. Reporting to Regional Sales Manager or Territory Manager or respective ASM or General Manager. If interested, Please share your updated resume with details of your present salary, expectations & notice period.
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Customer Delight Officer
3 weeks ago
Malad, Mumbai, Maharashtra, India Edwizo Full timeJob Role: Customer Delight Officer. (E-commerce) Location: Malad West, Mumbai (WFO role) Key Responsibilities: - Handle incoming customer calls and respond to messages in a timely, polite, and professional manner. - Assist customers with queries related to toys, deliveries, and exchanges. - Resolve issues and provide accurate information about our...
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Customer Delight Officer
3 weeks ago
Pune, Maharashtra, India Synergy Resource Solutions Full timeGreetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer...
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Customer Delight Executive
3 weeks ago
Mumbai, India SUGAR Cosmetics Full timeMumbai 1 - 3 years **Job** **Role** **Customer Delight Executive Company Background Role & Responsibilities Coordinate back-office operations related to returns, payments and other order related issues Resolving customer grievances or special requests to designated departments for further investigation for product or service related issues Follow up...
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Customer Delight Executive
3 weeks ago
Powai, Mumbai, Maharashtra, India RN Management Consultants Full time**Job Role Customer Delight Executive** Company Background **Role & Responsibilities** Coordinate back-office operations related to returns, payments and other order related issues Resolving customer grievances or special requests to designated departments for further investigation for product or service related issues Follow up to ensure that...
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Customer Delight Executive
3 weeks ago
Mumbai, India SGL LABS PVT LTD Full timeWe are looking for a customer delight executive to bring in a smooth flow of communication and act as one point of contact with the clients for their business related queries. A Personality who believes communication is a key to a successful relationship can be a better fit to this role. **Duties & Responsibilities** - Streamline all the customer...
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Customer Delight Associate
3 weeks ago
Viman Nagar, Pune, Maharashtra, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full timeFITTR Job Title - Customer Delight Associate Job Location - Pune Seniority Level - Individual Contributor Range Of Experience **Job Types**: Full-time, Permanent Pay: ₹10,542.77 - ₹41,666.66 per month **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday - Morning shift Supplemental Pay: - Performance bonus **Education**: -...
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Customer Delight Executive
4 weeks ago
Mumbai, India Infinity Career Edge Full time**What do I need?** - Good communication skills - Fair analytical skills - Energetic - Operational excellence - Experience up to 2 years Customer Chat Support Specialist - Startup Experience Required - Graduate **What will I be doing?** - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat...
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Customer Delight Officer
3 weeks ago
Malad, Mumbai, Maharashtra, India The EleFant Full timeKey Responsibilities: - Handle incoming customer calls and respond to messages in a timely, polite, and professional manner. - Assist customers with queries related to toys, deliveries, and exchanges. - Resolve issues and provide accurate information about our services and subscription plans. - Ensure high customer satisfaction through excellent...
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Customer Delight Executive
2 weeks ago
Baner, Pune, Maharashtra, India Ugaoo Agritech Pvt Ltd Full time**About Us: Grow with Ugaoo** At **Ugaoo**, we’re more than a gardening brand—we’re redefining how people connect with plants and green spaces. As a, you’ll be the bridge between our brand and our customers, ensuring seamless interactions across multiple channels. From guiding them to the right products to ensuring smooth post-purchase support, With...
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Costumer Delight
3 weeks ago
Mumbai, India Induct Full time**Responsibilities** Enhance Customer Experience Via Delight Channels Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features Inform customers about new features and functionalities Data Maintenance & Reporting Freshdesk of Similar Tool Data Studio or Similar Tool (Slight...
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Office Boy
3 weeks ago
Mumbai, India Country Delight Full timeNEED OFFICE BOY FOR DAIRY DISPATCH LOADING AND DISPATCH **Job Types**: Full-time, Part-time Part-time hours: 63 per week **Salary**: ₹11,000.00 per month Schedule: - Night shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Secondary(10th Pass)...
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Customer Delight Associate
3 weeks ago
Pune, Maharashtra, India Happy square outsourcing company Full time**Key Responsibilities**: **Customer Satisfaction & NPS Improvement: o Monitor and analyze customer feedback and NPS scores. o Develop and implement strategies to enhance customer satisfaction and improve NPS. o Address and resolve escalated customer issues promptly and effectively.** **Analytics & Reporting: o Create detailed analytical reports on customer...
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Team Member
2 weeks ago
Wagholi, Pune, Maharashtra, India Waffle Delight (Cafe) Full timeWaffle Delight, is a newly launch brand in Pune, looking for team member profile who wish to work part time Or full time. **Roles**: - Managing counter with greetings and welcoming customer. - Explaining menu and suggesting best food items. - Order taking and billing. - Coordinating with kitchen team for ordered food. - If required assisting chef for food...
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Student Support
6 days ago
Mumbai, Maharashtra, India Sakash resource Management Full time**URGENT HIRING For Educational Services Pvt Ltd..!!** JOB TITLE: **1 ) Student Support & Admission Officer** **Location**: - **Panvel**: - **Nerul**: - **Thane**: - **Dadar**: - **Andheri**: - **Mulund** **Division/Department**:Inside Sales **Desired Work Experience**: 1 Years + **Weekly off**:Rotational **Qualification**: 1. Must have...
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Customer Delight I D2c
2 weeks ago
Powai, Mumbai, Maharashtra, India Bombay Snacking P Ltd Full timePosition: Customer Service Manager **Job Description**: Are you passionate about delivering exceptional customer experiences in the dynamic world of online snack services? We are seeking a Customer Service Manager to join our team and become an integral part of our growing online snack business. **Responsibilities**: 2. **Proficiency in Shopify**:...
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Customer Service Officer
2 weeks ago
Pune, Maharashtra, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full timeSolve Customer Challenges: Proactively address and resolve customer concerns by identifying the root cause and providing timely solutions. - Deliver Delight: Create positive experiences by understanding customer needs, offering personalized assistance, and going the extra mile to ensure satisfaction. - Maintain Performance Standards: Meet key customer...
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Customer Support Executive
3 weeks ago
Mumbai, Maharashtra, India Srivis India Private limited Full timeUrgent Requirement **Customer Support Officer Customer Support Customer Care Customer Services Customer Service Executive Voice & Non Voice Process Work from office** Skills Should have excellent communication skills - English Excellent verbal and written communication skills Ability to work effectively in a team environment Pleasant, professional, and...
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Customer Success Officer
2 weeks ago
Mumbai, India GoFrugal Technologies Full time**'Customer Success is when customers achieve their desired outcome through their interactions with the company'** **Work Location**: Kolkata/Mumbai/Delhi **Purpose**: Customer Success Officer should be the voice of the customer, gather customer feedback and act as a 'Client Advocate'. Should ensure that the mapped customer base is happy, satisfied and...
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Customer Happiness Officer
4 weeks ago
Mumbai, India Headphone Zone Full time**Join The Team That Works With Our Customers Ensuring They Get The Best Shopping Experience** We’ve built our business with a simple aim of delivering delightful experiences to our customers, what we like to call creating ’WOW’. Being able to work with our customers, and to do what it takes to blow their mind away is at the core of our philosophy at...
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Admission Officer
3 weeks ago
Mumbai, Maharashtra, India AESL Full time**We are looking for an Admission Officer (Field Sales) to join our team. In this role, you will be responsible for generating leads through various marketing activities, leading to student counseling and enrollment. You will contribute to achieving targets by visiting schools to meet with principals, coordinators, and management for business development....