Customer Delight Officer
6 months ago
Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer Experience: 0 - 2 Years Department: Sales Qualification - Graduate CTC - Best in industry Location - Mumbai Job Timings -9am to 6pm Working days - 6 days (Monday to Saturday) Job description Functional Skills and Capabilities Behavioral Good Communication skills-(English mandatory) Excellent Interpersonal skill Positive Attitude Functional Good knowledge about Stem Cell Banking Well acquainted with hospital policies/protocols Key Responsibilities To explore the possibilities of having hospital / clinic/ gynecologist tie-ups.
To meet and discuss with Gynecologists on the latest stem cell development. Generating leads through hospitals/clinics. -Giving a presentation to the expecting parents. Responsible for opening counseling sessions.
Responsible for enrolments and payment collections. Ensuring to place the marketing material at the clinic. Conduct and participate in the hospital activities like ANC and Baby Shower. Ensuring completion of client enrolment, payment collection, client agreement signing, generating SAR and ensuring smooth sample collection and dispatch to the lab.
Responsible for good conversation from lead to presentation (30%) and from presentation to enrolment (50%). Updating leads/presentations/enrolments in the system on a daily basis. To ensure that there is no missed collection or cancellation of enrolment or any complaints by the clients To do regular follow-ups for the prospects. Responsible for getting Google reviews and client & doctor testimonials.
To qualify for the special incentives and the contest rolled by the company. Ensuring to follow the company protocols and systems. Reporting to Regional Sales Manager or Territory Manager or respective ASM or General Manager. If interested, Please share your updated resume with details of your present salary, expectations & notice period.
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Customer Delight Officer
6 months ago
Pune, Maharashtra, India Synergy Resource Solutions Full timeGreetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer...
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Customer Delight
2 months ago
Mumbai, India AideWiser SolTek Full timeJob Title: Customer DelightCTC: 8,00,000 to 10,00,000Location: Mumbai (On-site)Experience: 2-6 YearsNotice Period: Up to 30 DaysJob DescriptionResponsibilitiesEnhance Customer Experience Via Delight ChannelsRespond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features Inform customers...
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Customer Delight
2 days ago
Mumbai, India Suitable AI Full timePosition: - Customer Delight Job Details: 2-6 Years | ₹8,00,000 to ₹10,00,000 | Full Time | Notice Upto 30 Days | Mumbai (On-site) Client Details: Tranzact | IT-Software/Software Services | 2 Positions - Data Maintenance & Reporting Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge) Good communication skills Fair analytical...
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Customer Delight Executive
6 months ago
Mumbai, India Infinity Career Edge Full time**What do I need?** - Good communication skills - Fair analytical skills - Energetic - Operational excellence - Experience up to 2 years Customer Chat Support Specialist - Startup Experience Required - Graduate **What will I be doing?** - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat...
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Customer Delight Officer
3 months ago
Malad, Mumbai, Maharashtra, India The EleFant Full timeKey Responsibilities: - Handle incoming customer calls and respond to messages in a timely, polite, and professional manner. - Assist customers with queries related to toys, deliveries, and exchanges. - Resolve issues and provide accurate information about our services and subscription plans. - Ensure high customer satisfaction through excellent...
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Customer Delight Associate
3 weeks ago
Viman Nagar, Pune, Maharashtra, India happy square outsourcing company Full time**Responsibilities**: **List the responsibilities, these should be the roles KPIs that we would measure on-** **Solve Customer Challenges**: Proactively address and resolve customer concerns by identifying the root cause and providing timely solutions. **Deliver Delight**: Create positive experiences by understanding customer needs, offering personalized...
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Officer - Customer Care
7 months ago
Aurangabad, Maharashtra, India Morgan Advanced Materials Full timeOverview: **Morgan Advanced Materials** is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit...
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Customer Delight
1 hour ago
Mumbai, India armor Full timeCompany Description-armor is a company focused on launching consumer brands in collaboration with creators, believing that faces, not corporates, will lead the brands of tomorrow. They are currently launching their first brand in consumer electronics with a creator who has over 10M+ followers. The company has received funding from prominent founders like...
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Customer Delight Executive
3 months ago
Bandra, Mumbai, Maharashtra, India ZimaxxTech Solution Pvt.Ltd Full timeWe are a dynamic and purpose-driven startup dedicated to humanizing safety for both ‘Humans and Pets’. Our leadership team brings a wealth of experience (over 100 years combined) in the safety industry, having pioneered groundbreaking innovations. We are seeking passionate and ambitious Intrapreneurs who share our vision of making a positive impact on...
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Warehouse Executive
7 months ago
Mumbai, India Delight Foods Full timeDelight Foods is India's first online retail specialty food store. We bring the finest & authentic food from across India to a buyer's doorstep. We are currently searching for a warehouse executive who can join our operation teams in Mumbai. **The warehouse executive's responsibilities will include**: 1. Daily processing(invoicing, creation of packing slip,...
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Customer Delight Associate
3 weeks ago
Pune, Maharashtra, India Happy square outsourcing company Full time**Key Responsibilities**: **Customer Satisfaction & NPS Improvement: o Monitor and analyze customer feedback and NPS scores. o Develop and implement strategies to enhance customer satisfaction and improve NPS. o Address and resolve escalated customer issues promptly and effectively.** **Analytics & Reporting: o Create detailed analytical reports on customer...
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armor | Customer Delight
3 hours ago
mumbai, India armor Full timeCompany Description-armor is a company focused on launching consumer brands in collaboration with creators, believing that faces, not corporates, will lead the brands of tomorrow. They are currently launching their first brand in consumer electronics with a creator who has over 10M+ followers. The company has received funding from prominent founders like...
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Senior WordPress Developer
1 hour ago
Mumbai, Maharashtra, India Scale Delight Full timeWe are seeking a talented Sr. WordPress Developer to join our team at Scale Delight. As a key member of our development squad, you will collaborate with our Senior Developer to execute complex WordPress projects and maintain exceptional quality standards.About the RoleThis is an exciting opportunity for an experienced WordPress developer looking to leverage...
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Customer Delight I D2c
7 months ago
Powai, Mumbai, Maharashtra, India Bombay Snacking P Ltd Full timePosition: Customer Service Manager **Job Description**: Are you passionate about delivering exceptional customer experiences in the dynamic world of online snack services? We are seeking a Customer Service Manager to join our team and become an integral part of our growing online snack business. **Responsibilities**: 2. **Proficiency in Shopify**:...
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Team Member
7 months ago
Wagholi, Pune, Maharashtra, India Waffle Delight (Cafe) Full timeWaffle Delight, is a newly launch brand in Pune, looking for team member profile who wish to work part time Or full time. **Roles**: - Managing counter with greetings and welcoming customer. - Explaining menu and suggesting best food items. - Order taking and billing. - Coordinating with kitchen team for ordered food. - If required assisting chef for food...
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Customer Happiness Officer
14 hours ago
Mumbai, India Headphone Zone Full time**Join The Team That Works With Our Customers Ensuring They Get The Best Shopping Experience** We’ve built our business with a simple aim of delivering delightful experiences to our customers, what we like to call creating ’WOW’. Being able to work with our customers, and to do what it takes to blow their mind away is at the core of our philosophy at...
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Admission Officer
6 months ago
Chembur, Mumbai, Maharashtra, India Aakash Educational Services Pvt. Ltd Full time**Purpose of the Admission Officer role**: Admission officer is responsible for lead generation through variety of marketing activities resulting in counselling and enrolling the students. **As an Admission officer, you are expected to**: 1.Generate admissions by maintaining a continuous influx of data by conducting “Above The Line” (ATL) & “Below The...
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Customer Support Executive
4 months ago
Mumbai, Maharashtra, India LocoBuzz Full time**At the Heart of Locobuzz lies**: **Innovative Spirit**: Innovation is the name of the game and we want you to be a part of this game-changing journey with your new ideas and techniques. We are here to breathe life into those ideas. Collaborative Culture**: Join a community where teamwork and mutual support fuel extraordinary outcomes. At Locobuzz, your...
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Central Sds Officer
8 months ago
Mumbai, Maharashtra, India LRQA group Full timeThe Service Delivery Support Team is the interface between surveyors, sales and external clients. Ensuring we deliver a high quality service to the needs of our assigned internal and external clients is at the core of all we do. This is achieved by working closely in a (virtual) team with Surveyors and Team Leaders from the operational side as well as Sales...
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Customer Success Executive
4 months ago
Mumbai, Maharashtra, India LocoBuzz Full time**At the Heart of Locobuzz lies**: **Innovative Spirit**: Innovation is the name of the game and we want you to be a part of this game-changing journey with your new ideas and techniques. We are here to breathe life into those ideas. Collaborative Culture**: Join a community where teamwork and mutual support fuel extraordinary outcomes. At Locobuzz, your...