Customer Success Executive

4 weeks ago

Mumbai Maharashtra, India LocoBuzz Full time

**At the Heart of Locobuzz lies**:
**Innovative Spirit**:
Innovation is the name of the game and we want you to be a part of this game-changing journey with your new ideas and techniques. We are here to breathe life into those ideas.

Collaborative Culture**:
Join a community where teamwork and mutual support fuel extraordinary outcomes. At Locobuzz, your voice is heard, and your contributions matter.

Impactful Work**:
Make a tangible difference for brands and their customers across the globe. Every project you work on has the potential to enhance customer experiences.

**Learning and Growth**:
Learning never stops. That’s why we are keen to invest in your development because your advancement drives ours. Embrace continuous growth through formats of your choice.

**Deliver Delight**:
Customer delight is our number one priority. We turn ordinary interactions into memorable moments by offering unexpected value, intuitive solutions, and engaging experiences.

**Work-Life Harmony**:
We value productivity and well-being in equal measure. So add some flavour to life with flexible working arrangements that cater to different needs and life stages.

**Transparency & Accountability**:
We operate with openness and integrity, ensuring that our team and our clients always know what to expect from us. This is our way to ensure that we foster trust and ownership of our actions and their outcomes.

Customer First**:
Every decision and innovation at Locobuzz is guided by the needs and experiences of our customers, ensuring that we always deliver for efficacy as well as transformation.

**Say : Do**:
Our ethos is simple - we keep our promises. Internal agreements or promises made to clients, we take our word seriously and ensure deliverance on time, every time.

**Why Should You Join Locobuzz?**:
By joining Locobuzz, you’re not just finding a job—you’re gaining a community that supports your growth, values your well-being, and encourages you to achieve your best.

**Competitive Compensation**:
Compensation goes beyond mere numbers at Locobuzz. We ensure that you receive a salary that reflects your skills and contribution, along with performance bonuses that reward your hard work and achievements.

**Health and Wellness**:
We get that life is unpredictable and nothing works better than prevention. So we offer our employees comprehensive health insurance for you and your family, ensuring overall peace of mind.

**Creative Workspaces**:
Work in modern, creatively designed offices that inspire innovation and collaboration, equipped with the latest technology and amenities.

**Team Retreats and Social Events**:
Enjoy regular team outings, retreats, and social events that strengthen bonds, foster community, and make work fun.

**Recognition and Rewards**:
Be part of a culture that celebrates your achievements, with recognition programs and rewards for outstanding performance and innovation.

**Position**: Customer Success Specialist

**Location**: Mumbai (Onsite)

**Position Description**:
As a Customer Success Specialist at Locobuzz, you will be responsible for guiding new
customers through the onboarding process, maintaining strong customer relationships, and
ensuring they derive maximum value from our products and services. You will act as a customer
advocate within the company, provide expert product advice, proactively engage with
customers, and drive customer retention and growth.

Delivering exceptional customer experiences does not need to be
overwhelming. Help us prove it.
**Not sure where you fit?

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