Business Process

1 week ago


Navi Mumbai, India Business Process & Customer Relationship Executive Full time

Job Description:

Please find below JD & Skills for Business Process & Customer Relationship Executive

Skills : Customer Relations, Business Processes, technical support

Roles & Responsibilities :

  • Be a responsible member of the L1 Support Team.
  • Responsible for handling inbound and outbound calls and emails from customers and resolving their queries.
  • Responsible for coordinating with L2 support team to resolve issues faced by customers while using business applications
  • Provide end-to-end resolution to all open/unresolved user queries/grievances
  • Provide accurate, valid and complete information by using the right methods/tools like CRM
  • Conduct effective & regular training sessions for new joiners and for new customers
  • Meet personal/team targets and call handling etiquettes (FTR, AHT etc.)


  • Business Process

    7 days ago


    Navi Mumbai, India Business Process & Customer Relationship Executive Full time

    Job Description:Please find below JD & Skills forBusiness Process & Customer Relationship ExecutiveSkills :Customer Relations, Business Processes,technical supportRoles & Responsibilities :Be a responsible member of the L1 Support Team.Responsible for handling inbound and outbound calls and emails from customers and resolving their queries.Responsible for...

  • Business Process

    7 days ago


    navi mumbai, India Business Process & Customer Relationship Executive Full time

    Job Description:Please find below JD & Skills for Business Process & Customer Relationship ExecutiveSkills : Customer Relations, Business Processes, technical supportRoles & Responsibilities :Be a responsible member of the L1 Support Team.Responsible for handling inbound and outbound calls and emails from customers and resolving their...

  • Business Process

    1 week ago


    Navi Mumbai, India Business Process & Customer Relationship Executive Full time

    Job Description: Please find below JD & Skills for Business Process & Customer Relationship Executive Skills : Customer Relations, Business Processes, technical supportRoles & Responsibilities :Be a responsible member of the L1 Support Team.Responsible for handling inbound and outbound calls and emails from customers and resolving their queries.Responsible...

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    7 days ago


    Navi Mumbai, India Business Process & Customer Relationship Executive Full time

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