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Customer Delight
2 months ago
Job Title: Customer Delight
- CTC: 8,00,000 to 10,00,000
- Location: Mumbai (On-site)
- Experience: 2-6 Years
- Notice Period: Up to 30 Days
Job Description
Responsibilities
- Enhance Customer Experience Via Delight Channels
- Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features Inform customers about new features and functionalities
- Data Maintenance & Reporting Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)
- Good communication skills Fair analytical skills Energetic Operational excellence
- Experience up to 2 years Customer Chat Support Specialist
- Startup Experience Required.
Must Have:
- Data Maintenance & Reporting Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)
- Good communication skills Fair analytical skills Energetic Operational excellence
- Experience up to 2 years Customer Chat Support Specialist
- Startup Experience Required
- Graduation