Customer Delight Officer
4 months ago
Key Responsibilities:
- Handle incoming customer calls and respond to messages in a timely, polite, and professional manner.
- Assist customers with queries related to toys, deliveries, and exchanges.
- Resolve issues and provide accurate information about our services and subscription plans.
- Ensure high customer satisfaction through excellent support.
**Requirements**:
- Previous experience in customer service or support roles.
- Strong verbal and written communication skills.
- Ability to work independently and handle multiple tasks.
- Availability to work on Sundays.
- Familiarity with support tools (preferred but not required).
- Patience and a customer-first attitude.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
- Provident Fund
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Do you speak Hindi?
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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