Customer Delight Officer

2 months ago


Malad Mumbai Maharashtra, India The EleFant Full time

Key Responsibilities:

- Handle incoming customer calls and respond to messages in a timely, polite, and professional manner.
- Assist customers with queries related to toys, deliveries, and exchanges.
- Resolve issues and provide accurate information about our services and subscription plans.
- Ensure high customer satisfaction through excellent support.

**Requirements**:

- Previous experience in customer service or support roles.
- Strong verbal and written communication skills.
- Ability to work independently and handle multiple tasks.
- Availability to work on Sundays.
- Familiarity with support tools (preferred but not required).
- Patience and a customer-first attitude.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Do you speak Hindi?

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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