Customer Delight Officer
6 months ago
Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer Experience: 0 - 2 Years Department: Sales Qualification - Graduate CTC - Best in industry Location - Pune Job Timings -9am to 6pm Working days - 6 days (Monday to Saturday) Job description Functional Skills and Capabilities Behavioral Good Communication skills-(English mandatory) Excellent Interpersonal skill Positive Attitude Functional Good knowledge about Stem Cell Banking Well acquainted with hospital policies/protocols Key Responsibilities To explore the possibilities of having hospital / clinic/ gynecologist tie-ups.
To meet and discuss with Gynecologists on the latest stem cell development. Generating leads through hospitals/clinics. -Giving a presentation to the expecting parents. Responsible for opening counseling sessions.
Responsible for enrolments and payment collections. Ensuring to place the marketing material at the clinic. Conduct and participate in the hospital activities like ANC and Baby Shower. Ensuring completion of client enrolment, payment collection, client agreement signing, generating SAR and ensuring smooth sample collection and dispatch to the lab.
Responsible for good conversation from lead to presentation (30%) and from presentation to enrolment (50%). Updating leads/presentations/enrolments in the system on a daily basis. To ensure that there is no missed collection or cancellation of enrolment or any complaints by the clients To do regular follow-ups for the prospects. Responsible for getting Google reviews and client & doctor testimonials.
To qualify for the special incentives and the contest rolled by the company. Ensuring to follow the company protocols and systems. Reporting to Regional Sales Manager or Territory Manager or respective ASM or General Manager. If interested, Please share your updated resume with details of your present salary, expectations & notice period.
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Customer Delight Officer
6 months ago
Mumbai, Maharashtra, India Synergy Resource Solutions Full timeGreetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application. Job Position - Customer Delight Executive/Officer...
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Customer Delight Associate
2 weeks ago
Viman Nagar, Pune, Maharashtra, India happy square outsourcing company Full time**Responsibilities**: **List the responsibilities, these should be the roles KPIs that we would measure on-** **Solve Customer Challenges**: Proactively address and resolve customer concerns by identifying the root cause and providing timely solutions. **Deliver Delight**: Create positive experiences by understanding customer needs, offering personalized...
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Talent Acquisition Partner for Customer Delight
2 weeks ago
Pune, Maharashtra, India Rebel Foods Full timeAbout Us:We are at the forefront of a revolution in the food industry, leveraging technology to create unparalleled customer experiences. Our presence spans India, Indonesia, UAE, UK & KSA, with 50+ brands and 4500+ internet restaurants built on our proprietary operating system. We're committed to making the 500-year-old restaurant industry...
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Customer Delight Officer
3 months ago
Malad, Mumbai, Maharashtra, India The EleFant Full timeKey Responsibilities: - Handle incoming customer calls and respond to messages in a timely, polite, and professional manner. - Assist customers with queries related to toys, deliveries, and exchanges. - Resolve issues and provide accurate information about our services and subscription plans. - Ensure high customer satisfaction through excellent...
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Officer - Customer Care
7 months ago
Aurangabad, Maharashtra, India Morgan Advanced Materials Full timeOverview: **Morgan Advanced Materials** is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit...
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Customer Delight Associate
2 weeks ago
Pune, Maharashtra, India Happy square outsourcing company Full time**Key Responsibilities**: **Customer Satisfaction & NPS Improvement: o Monitor and analyze customer feedback and NPS scores. o Develop and implement strategies to enhance customer satisfaction and improve NPS. o Address and resolve escalated customer issues promptly and effectively.** **Analytics & Reporting: o Create detailed analytical reports on customer...
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Human resources business partner
4 weeks ago
Pune, India Rebel Foods Full timeAbout Us :We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we...
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Human Resources Business Partner
4 weeks ago
Pune, India Rebel Foods Full timeAbout Us : We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as...
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Human Resources Business Partner
4 weeks ago
Pune, India Rebel Foods Full timeAbout Us : We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status...
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Human Resources Business Partner
4 weeks ago
Pune, India Rebel Foods Full timeAbout Us : We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status...
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Human Resources Business Partner
4 weeks ago
Pune, India Rebel Foods Full timeAbout Us :We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we...
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Team Member
7 months ago
Wagholi, Pune, Maharashtra, India Waffle Delight (Cafe) Full timeWaffle Delight, is a newly launch brand in Pune, looking for team member profile who wish to work part time Or full time. **Roles**: - Managing counter with greetings and welcoming customer. - Explaining menu and suggesting best food items. - Order taking and billing. - Coordinating with kitchen team for ordered food. - If required assisting chef for food...
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Rebel Foods | Human Resources Business Partner
4 weeks ago
pune, India Rebel Foods Full timeAbout Us :We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we...
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Rebel Foods | Human Resources Business Partner
4 weeks ago
pune, India Rebel Foods Full timeAbout Us : We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as...
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Customer Service Officer
6 months ago
Pune, Maharashtra, India UNICORN Technologies Ltd Full time"A Customer Service Officer represents their business as a client support person. Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services. Customer Service Officers resolve complaints, maintain high customer satisfaction, and report to the Customer...
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Customer Delight Executive
3 months ago
Bandra, Mumbai, Maharashtra, India ZimaxxTech Solution Pvt.Ltd Full timeWe are a dynamic and purpose-driven startup dedicated to humanizing safety for both ‘Humans and Pets’. Our leadership team brings a wealth of experience (over 100 years combined) in the safety industry, having pioneered groundbreaking innovations. We are seeking passionate and ambitious Intrapreneurs who share our vision of making a positive impact on...
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Customer Care Executive- Telecom Process
6 months ago
Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...
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Chief Technology Officer
1 month ago
Pune, Maharashtra, India Saama Full timeJob DescriptionWe are seeking a highly skilled and experienced Chief Technology Officer to join our team at Saama. This is a fantastic opportunity for a seasoned technology leader to drive innovation and growth in our organization.About the RoleThe Chief Technology Officer will be responsible for leading the development of our SaaS product, ensuring it meets...
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Customer Care Officer
6 months ago
Pune, Maharashtra, India Arya Omnitalk Full timeJob Description - Customer Care Officer - Pune - (Exp.: 1) **Skills**: - MS -Office/Client Coordination Daily roles and responsibilities - 1 Interact with customer to receive complaints. 2 Maintaining daily MIS reports like FCR, service status, pending installation etc. 3 Maintaining soft copy of repair file which sends to our CG and also follow up with...
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Back Office Executive
6 months ago
Wagle Estate, Thane, Maharashtra, India Reflective Customer Solutions Full timeData Entry: Accurately inputting and managing data in various systems or databases. Administrative Support: Assisting with paperwork, scheduling, and general office tasks. Record Keeping: Maintaining and organizing company records and documents. Process Management: Ensuring internal processes and workflows run efficiently. Compliance: Adhering to company...