Customer Support Representative

SetuBridge Technolabs is a customer-focused ecommerce company dedicated to delivering exceptional service. We are currently seeking a friendly and efficient Customer Support Representative to join our team and assist our valued customers. **R**esponsibilities**: - Address customer inquiries, concerns, and product-related questions effectively. -...

We are Hiring for Customer Support Representative for International process - Solving customers query over calls - Work From Office - Excellent Communication is must - Fluency over English - 5 days working - Rotational shift **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Provident...

Start a new chapter of your professional journey and carve a path to success by learning from experts, networking with clients across globe and working in a culture of collaboration. Customer Support Representative Customer Support Executive with 2-5 years experience in Customer Support and having excellent command over English **Years of Experience**: 2...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual...

As a Customer Support Representative, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. Your role is crucial in maintaining customer satisfaction and fostering long-term relationships with our clientele. You will work closely with various departments to address...

Hello , Greetings of the day!! We are currently seeking for a Customer Support role for our company. **Role**: Customer Support **Company**: Alaknanda Travels **Industry**:Travel Agency **Location**: G-907, Titanium City Centre. Nr. Indian Oil Petrol Pump 100 Ft. Road, Prahaladnagar, Ahmedabad - 380 015 **Roles and Responsibilities**: - Respond to...

**APPLY ONLY IF YOU HAVE** **THE FOLLOWING**: - FLUENT ENGLISH - IF YOU ARE GOOD WITH COMMUNICATION, EMAIL DRAFTING & HANDLING CHATS - MULTI-TASKING CAPABILITIES TO HANDLE INQUIRIES FROM ALL 3 MEDIUMS - LOOKING FOR A LONG-TERM OPPORTUNITY - BASED IN AHMEDABAD - CAN JOIN IMMEDIATELY Freshers are very much welcome until and unless you are Fluent in ENGLISH...

**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM...

Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM...

**Job Roles and Responsibility**: - Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up and navigating programs or software associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products,...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual...

Key Responsibilities: **Customer Assistance**: - Listen attentively to customer concerns, understand their needs, and provide accurate information and assistance. - Maintain comprehensive and accurate records of customer interactions, inquiries, and resolutions in the CRM system. - Contribute to the development and maintenance of a knowledge base by...

Key Responsibilities: **Customer Assistance**: - Listen attentively to customer concerns, understand their needs, and provide accurate information and assistance. - Maintain comprehensive and accurate records of customer interactions, inquiries, and resolutions in the CRM system. - Contribute to the development and maintenance of a knowledge base by...

**Key Skills Required**: - Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage - Knowledge / understanding of online user behavior - Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must - Proficient in using MS Office Software...

The following is the job description of the profile we discussed. **Company's Name**:Communities Heritage Pvt Ltd. **Designation**: Installation Executive **Roles and Responsibilities**: - Walk clients through the process of installing the software and starting up the program for the first time. - Send technical documentation to clients who have lost or...

Main Activities: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process What are we looking for: - HSC or Graduate - Fresher / 01 year experience of...

Skills Required: Microsoft Excel,Microsoft PowerPoint,Executive Support ( English Medium most preferred) Salary based on experience and interview. Notice period: - Immediate joiner. **Responsibilities**: Understanding the products and services provided by the company. Preparing company policies and procedures. Developing training lessons with service...

Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation...

Respond to customersChat support agents may answer questions about products or services, address customer concerns, and help them navigate products or services - Identify customer issuesChat support agents may help isolate and resolve problems - Provide solutionsChat support agents may provide additional information, suggest products, or escalate complex...