Customer Support Representative

1 month ago


Thaltej Ahmedabad Gujarat, India Esmsys Pvt Ltd Full time

Main Activities:

- Understand and acquire thorough knowledge of various products of the company
- Handling customer queries with right solutions
- Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process

What are we looking for:

- HSC or Graduate
- Fresher / 01 year experience of relevant work
- Good verbal communication skills in English and Hindi is must
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction
- Good relationship skills with understanding of client service
- Proficient in using MS Office Software mainly  Word, Excel, Outlook
- Good general knowledge of Banking sector will be an added advantage

What you will get:

- Location: Ahmedabad, Gujarat
- Extensive opportunities for growth and professional development thanks to our mentoring system
- Work friendly atmosphere
- Excellent compensations

**Salary**: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Thaltej, Ahmedabad, Gujarat (required)

Ability to Relocate:

- Thaltej, Ahmedabad, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9428130839



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