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Customer Support Representative

2 months ago

Ahmedabad Gujarat, India Tech Mahindra Full time

A Customer Service Associate - Voice is responsible for providing excellent customer service and support to customers via telephone.
- The associate should possess excellent communication and interpersonal skills, as well as the ability to multi-task in a fast-paced environment.
- Answering inbound customer calls and resolving their inquiries or complaints in a professional and courteous manner
- Providing accurate and up-to-date information to customers regarding products or services
- Processing orders, refunds, and exchanges in a timely and efficient manner
- Escalating complex issues to the appropriate team or supervisor for resolution
- Maintaining detailed and accurate customer records.
- Should be comfortable to work in 24/7 Shift.
- Languages Required: Hindi & Basic English (should be able to comprehend)
- Freshers are preferred.

Harshitha -
9008764646

Work Mode - Work form Office Work Location - Ahmedabad

**Salary**: ₹9,072.00 - ₹12,300.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Ahmedabad, Gujarat (required)

Ability to Relocate:

- Ahmedabad, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
9008764646

Application Deadline: 09/03/2024

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