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Customer Support Representative
2 months ago
A Customer Service Associate - Voice is responsible for providing excellent customer service and support to customers via telephone.
- The associate should possess excellent communication and interpersonal skills, as well as the ability to multi-task in a fast-paced environment.
- Answering inbound customer calls and resolving their inquiries or complaints in a professional and courteous manner
- Providing accurate and up-to-date information to customers regarding products or services
- Processing orders, refunds, and exchanges in a timely and efficient manner
- Escalating complex issues to the appropriate team or supervisor for resolution
- Maintaining detailed and accurate customer records.
- Should be comfortable to work in 24/7 Shift.
- Languages Required: Hindi & Basic English (should be able to comprehend)
- Freshers are preferred.
Harshitha -
9008764646
Work Mode - Work form Office Work Location - Ahmedabad
**Salary**: ₹9,072.00 - ₹12,300.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Ahmedabad, Gujarat (required)
Ability to Relocate:
- Ahmedabad, Gujarat: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
9008764646
Application Deadline: 09/03/2024
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