Customer Support Representative

1 week ago


Ahmedabad, India Hitech Digital Solutions LLP Full time

**Hi-Tech Digital Solutions LLP: Customer Support Representative (JP - CP): Ahmedabad**

**About the company**:
Hi-Tech Digital Solutions LLP is a leading ISO certified and award-winning company offering one-stop solutions across various service lines and functions including BIM Solutions, Engineering Solutions, Business Process Management, and Aero navigation engineering. The newly formed “Process Excellence” and “Data Sciences” divisions will form an integral part of the Hitech. Hi-Tech is headquartered in Ahmedabad (India) and services clients primarily across the USA, Europe, Australia, and the Middle East through multiple delivery centers in Ahmedabad and Cochin (India). Our global presence is strengthened through our international offices in New York, California, and Norway.

**Company Name: Hi-tech Digital Solutions LLP**

**Designation: Customer Support Representative**

**Experience: 1-4 Year**

**Shift: Noon/ Night**

**Location: Prahalad Nagar, Ahmedabad**

**Working Status: Work from Home**
- Need to work on Client software through Remote desktop connection/Citrix. Analyse details provided by client.
- Creating orders in client software given by Operation Managers (OM)/Account Executives (AE).
- Updating the orders if any changes given by OM/AE.
- Communicating with OM/AE for order related queries and suggest solutions where possible.
- Cross QC of the orders performed by other team members.
- Team communication regarding jobs, errors, queries.

**Kindly send us your updated resume along with the below-mentioned details**:

- Total years of experience:

- Relevant years of experience:

- Current Location:

- Educational Qualification:

- Current Salary:

- Salary Expectation:

- Notice Period:

- Current Organization:

- Current Designation:
**Ayushi Jain**

**Jr. Executive - Talent Acquisition**

**Salary**: Up to ₹24,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Shift allowance

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Could you please let me know what yearly income you are expecting in terms of fixed CTC (e.g. 200,000)?

**Experience**:

- Customer Support: 1 year (preferred)

**Language**:

- English (required)



  • Ahmedabad, India Positiwise Software Full time

    Start a new chapter of your professional journey and carve a path to success by learning from experts, networking with clients across globe and working in a culture of collaboration. Customer Support Representative Customer Support Executive with 2-5 years experience in Customer Support and having excellent command over English **Years of Experience**: 2...


  • Ahmedabad, India SQUARCELL RESOURCE INDIA PVT LTD. Full time

    Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual...


  • Ahmedabad, Gujarat, India Positiwise Software Full time

    Start a new chapter of your professional journey and carve a path to success by learning from experts, networking with clients across globe and working in a culture of collaboration.Customer Support RepresentativeCustomer Support Executive with 2-5 years experience in Customer Support and having excellent command over EnglishYears of Experience: - 5...


  • Ahmedabad, India MediaNV Full time

    Greetings of the day..!!! **Company profile**: **Media NV was established in the year of 2014. Our Headquarter is in North America and We are an MNC company and we have an office in Ahmedabad and Chandigarh.** When you work with Media NV you work with family. We are focused on building your business because your success is the reflection of our growth. Our...


  • Ahmedabad, Gujarat, India A.R.S Arm of India Full time

    Hiring For Customer Support Representative / Chat Process Representative - Ahmedabad Salary - 26k to 35k ctc Job Location - Ahmedabad Work From Office Walk in Interview Rotational Shift & Weeks off 5 days working Call - 8989480817 **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹450,000.00 per year **Benefits**: - Health...


  • Ahmedabad, Gujarat, India Hitech Digital Solutions LLP Full time

    Company Name: Hi-tech Digital Solutions LLPProfile: Customer Support RepresentativeWALK-IN-INTERVIEW DETAILS:Company Location:Hi-tech Digital Solutions LLP3rd Floor,Commerce House - 4,100 Feet Road, Prahalad Nagar,Ahmedabad , GujaratDATE - 29th April 2023 (Saturday)TIME - 10:30 AM - 6:00 PM.Note: Kindly bring your updated resume for the interview.Contact...


  • Makarba, Ahmedabad, Gujarat, India Currently Tech Private Limited Full time

    Greetings from Currently....!! We are urgently looking for a talented **Customer Support Executive** in our Social media industry at Ahmedabad Location. Experience Level: Intern to 2 years As a Customer Support Executive at Currently, you will play a pivotal role in ensuring the satisfaction and success of our users. You will be responsible for managing a...


  • Ahmedabad, India Web pariwar Full time

    We are looking for a well-spoken telesales representative Responsibilities include contacting potential customers, reading from a prescribed script, focusing on cutomer needs to close sales, and documenting customer information, purchases, and reactions. Fluent is English Communication **Job Types**: Full-time, Regular / Permanent **Salary**: Up to...


  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge Technolabs is a customer-focused ecommerce company dedicated to delivering exceptional service. We are currently seeking a friendly and efficient Customer Support Representative to join our team and assist our valued customers. **R**esponsibilities**: - Address customer inquiries, concerns, and product-related questions effectively. -...


  • Ahmedabad, India Esmsys (Enterprise Service Management System) Full time

    We are looking for **Customer Service Representative having 0-1 years of exp to** manage calls, customer service inquirers, etc, **Main Activities**: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain information regarding product performance, service...


  • Ahmedabad, India Esmsys Pvt Ltd Full time

    We are looking for **Customer Service Representative having 1-3 years of experience to** manage calls, customer service inquirers, etc, **Main Activities**: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain information regarding product performance, service...


  • Ahmedabad, Gujarat, India MediaNV Full time

    Greetings of the day..!!! **Company profile**: **Media NV was established in the year of 2014. Our Headquarter is in North America and We are an MNC company and we have an office in Ahmedabad and Chandigarh.** When you work with Media NV you work with family. We are focused on building your business because your success is the reflection of our growth. Our...


  • Ahmedabad, Gujarat, India Gcube Info Full time

    **Job Overview** The role of Customer Support Representative at Gcube Info in Ahmedabad. Full-Time. Salary range commensurate with experience. We are looking for people having good communications skills in English and can interact with UK Clients with confidence. Experience and freshers both can apply. Timing 2:30 PM to 11:30 PM IST. Also 5 days...


  • Ahmedabad, India Esmsys Pvt Ltd Full time

    **Customer Service Representative Night Shift** Location: Ahmedabad work from office (22 working days) **Responsibilities: - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior staff...


  • Ahmedabad, India Esmsys Pvt Ltd Full time

    Customer Service Representative Night Shift Location: Ahmedabad work from office (22 working days) **Responsibilities**: - Answering incoming calls and responding to customer inquiries Providing information about the company’s products or services Processing orders and resolving customer issues Escalating complex issues to senior staff...


  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...


  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...


  • Ahmedabad, Gujarat, India International BPO Company Full time

    We are Hiring for Customer Support Representative for International process - Solving customers query over calls - Work From Office - Excellent Communication is must - Fluency over English - 5 days working - Rotational shift **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Provident...


  • Ahmedabad, India Australian Premium Solar Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Ahmedabad, India Esmsys Full time

    **Require Customer Service Representative for night shift**: We are looking for **Customer Service Representative having 1-2 years of exp to** manage calls, customer service inquirers, etc, **Main Activities**: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to...