Customer Support Representative

5 months ago


Ahmedabad, India Esmsys Pvt Ltd Full time

**Customer Service Representative Night Shift**

Location: Ahmedabad work from office

(22 working days)

**Responsibilities:

- **
- Answering incoming calls and responding to customer inquiries
- Providing information about the company’s products or services
- Processing orders and resolving customer issues
- Escalating complex issues to senior staff members
- Maintaining accurate records of customer interactions and transactions
- Following up on customer interactions to ensure that their issues have been resolved.

**Requirements:

- **
- High school diploma or Graduate
- 1+ years of experience in customer service or related field
- Excellent communication skills
- Ability to work independently with mínimal supervision

**Salary**: ₹16,000.00 - ₹20,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9428130839



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