Customer Support Representative

2 months ago


Ahmedabad, India Communities Heritage Private Limited Full time

The following is the job description of the profile we discussed.

**Company's Name**:Communities Heritage Pvt Ltd.

**Designation**: Installation Executive

**Roles and Responsibilities**:

- Walk clients through the process of installing the software and starting up the program for the first time.
- Send technical documentation to clients who have lost or misplaced theirs
- Refer difficult cases to a senior analyst or support tech.
- Assume remote control over customers’ computers when necessary to resolve problems.
- Mail drafting as needed.
- Perusing installation guidelines in instances of ambiguity.
- Considering and consulting on the suitability of proposed installation areas.
- Travelling to our branches pan India as required.

**Best Regards,**
**Dhanraj Dhakan**
**HR Team**
**+91 6359567291**

**Address:

- **
**Communities Heritage Private Limited**
1st Floor, Parshwa Tower, Above Kotak Mahindra
Bank,Near Pakwan Cross Road, S.G Highway,
Bodakdev, Ahmedabad, Gujarat, INDIA 380054

**Job Types**: Full-time, Permanent

**Salary**: ₹16,000.00 - ₹50,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Shift availability:

- Day Shift (required)

**Speak with the employer**
+91 6359588174
Expected Start Date: 16/11/2023



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