See more Collapse

Customer Support Representative(Night Shift)

1 month ago

Ahmedabad, India Esmsys Full time

**Require Customer Service Representative for night shift**:
We are looking for **Customer Service Representative having 1-2 years of exp to** manage calls, customer service inquirers, etc,

**Main Activities**:

- Open and maintain customer records by updating account information in the backend
- Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
- Resolve product or service problems by clarifying the customer's complaint / issues
- Prepares product or service reports by collecting and analysing customer information
- Contribute to team effort by accomplishing related results as required

**What are we looking for**:

- Having Experience in international semi
- voice calling process.
- Excellent verbal communication skills in **English is a must**:

- Knowledge / understanding of online user behaviour
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
- Proficient in using MS Office Software mainly Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skills
- Possess an ability to establish a report with customers, identify their concerns and needs and provide effective solutions in a timely manner
- Nigh shift experience will be an additional benefit.
- **Shift timing will be of 9 hours between 6 PM to 7 AM**

**Salary**: ₹16,000.00 - ₹22,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9428130839

We have other current jobs related to this field that you can find below

  • Customer Support Representative(Night Shift)

    4 weeks ago

    Ahmedabad, India Esmsys Full time

    **Customer Service Representative Night Shift** Location: Ahmedabad work from office (22 working days) **Responsibilities: - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior staff...

  • Customer Support Representative(Night Shift)

    4 days ago

    Ahmedabad, India Esmsys Full time

    **Customer Service Representative Night Shift** Location: Ahmedabad work from office (22 working days) **Responsibilities: - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior staff...

  • Customer Support Representative(Night Shift)

    4 weeks ago

    Ahmedabad, India Esmsys Full time

    **Customer Service Representative (Night Shift)** Location: Ahmedabad work from office (22 working days) **Responsibilities': - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior staff...

  • Customer Support Representative(Night Shift)

    3 weeks ago

    Ahmedabad, India Esmsys Full time

    **Customer Service Representative Night Shift** Location: Ahmedabad work from office ** (22 working days)** **Responsibilities: - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior...

  • Customer Support Representative(Night Shift)

    4 days ago

    Ahmedabad, India Esmsys Full time

    **Customer Service Representative (Night Shift)** Location: Ahmedabad work from office (22 working days) **Responsibilities: - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior staff...

  • Customer Support Representative(Night Shift)

    3 weeks ago

    Ahmedabad, India Esmsys Full time

    **Customer Service Representative Night Shift** Location: Ahmedabad work from office (22 working days) **Responsibilities: - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior staff...

  • Customer Support Representative

    4 weeks ago

    Ahmedabad, India Esmsys Pvt Ltd Full time

    We are looking for Customer Service Representative having 1-2 years of exp to manage calls, customer service inquirers, etc, Main Activities: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and...

  • Customer Support Representative(Night Shift)

    3 weeks ago

    Ahmedabad, India Esmsys Full time

    We are looking for **Customer Service Representative having 1-2 years of exp to** manage calls, customer service inquirers, etc, **Main Activities**: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain information regarding product performance, service...

  • Customer Support Representative

    7 days ago

    Ahmedabad, India Esmsys Pvt Ltd Full time

    We are looking for Customer Service Representative having 1-2 years of exp to manage calls, customer service inquirers, etc, Main Activities: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and...

  • Customer Support Representative(Night Shift)

    3 weeks ago

    Ahmedabad, India Esmsys Full time

    We are looking for **Customer Service Representative having 1-2 years of exp to** manage calls, customer service inquirers, etc, **Main Activities**: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain information regarding product performance, service...

  • Customer Support Representative(Night Shift)

    2 weeks ago

    Thaltej, Ahmedabad, Gujarat, India Esmsys Full time

    **Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...

  • Customer Support Representative(Night Shift)

    2 weeks ago

    Thaltej, Ahmedabad, Gujarat, India Esmsys Full time

    **Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...

  • Customer Service Representative(Night Shift)

    6 days ago

    Ahmedabad, India Esmsys Full time

    **Require Customer Service Representative for night shift**: We are looking for **Customer Service Representative having 1-2 years of experience to ** manage calls, customer service inquirers, etc, **Main Activities**: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives...

  • Customer Support Representative

    2 months ago

    Paldi, Ahmedabad, Gujarat, India ESMSYS PVT LTD Full time

    **Key Skills Required**: - Having Experience in international semi - voice calling process. - _**Excellent verbal communication skills in English is a must**_ - Knowledge / understanding of online user behavior - Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must - Proficient in using MS Office Software...

  • Customer Support

    3 weeks ago

    Paldi, Ahmedabad, Gujarat, India ESMSYS PVT LTD Full time

    **Key Skills Required**: - Having Experience in international semi - voice calling process. - _**Excellent verbal communication skills in English is a must**_ - Knowledge / understanding of online user behavior - Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must - Proficient in using MS Office Software...

  • Customer Support Representative

    2 months ago

    Ahmedabad, Gujarat, India A.R.S Arm of India Full time

    Hiring For Customer Support Representative / Chat Process Representative - Ahmedabad Salary - 26k to 35k ctc Job Location - Ahmedabad Work From Office Walk in Interview Rotational Shift & Weeks off 5 days working Call - 8989480817 **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹450,000.00 per year **Benefits**: - Health...

  • Customer Support Representative

    1 week ago

    Ahmedabad, India Hitech Digital Solutions LLP Full time

    **Hi-Tech Digital Solutions LLP: Customer Support Representative (JP - CP): Ahmedabad** **About the company**: Hi-Tech Digital Solutions LLP is a leading ISO certified and award-winning company offering one-stop solutions across various service lines and functions including BIM Solutions, Engineering Solutions, Business Process Management, and Aero...

  • Customer Support Executive(Night Shift)

    5 days ago

    Ahmedabad, Gujarat, India TecStub Full time

    Job Summary:Job Role -Customer Support -Executive - Onsite-Night shiftLocation: AhmedabadReporting to: Manager/ Senior ManagerShift timings: 9:00 am to 6:00 pm (EST)What you will be doing: Excellent & Effective communication with client's external customers/vendors to manage the collections/ payment process. Assist customers with Billing & Payment inquiries,...

  • Customer Support Representative

    6 days ago

    Ahmedabad, India Esmsys Pvt Ltd Full time

    **Customer Service Representative Night Shift** Location: Ahmedabad work from office (22 working days) **Responsibilities: - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior staff...

  • Customer Support Representative

    4 days ago

    Ahmedabad, India Esmsys Pvt Ltd Full time

    Customer Service Representative Night Shift Location: Ahmedabad work from office (22 working days) **Responsibilities**: - Answering incoming calls and responding to customer inquiries Providing information about the company’s products or services Processing orders and resolving customer issues Escalating complex issues to senior staff...