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Customer Service Representative

4 months ago

Ahmedabad, India Mantra Softech India Pvt Ltd Full time

Speaking to customers to quickly get to the root of their problem.
- A Customer Service Representative is the first person most customers communicate with when they have a problem.
- The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Providing support in the forum.
- Managing multiple cases at one time.

Testing and evaluating new technologies.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Morning shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 6353525174