Customer Service Representative
4 weeks ago
As a Customer Service Representative,
- You'll be at the forefront of our commitment to providing outstanding customer service. Your primary responsibility will be to engage with our customers, addressing their inquiries and concerns with professionalism and efficiency. You'll serve as a liaison between our company and our valued customers, ensuring their needs are met and their experience with our products or services is exceptional.
- Your role will require exceptional communication skills, both verbal and written. Whether interacting with customers over the phone, through email, or via chat, you'll need to convey information clearly and effectively. Additionally, you'll need to have average technical proficiency, particularly with Microsoft applications, to navigate various software platforms and tools used in customer support.
- In this fast-paced environment, the ability to multitask and handle multiple applications simultaneously is crucial. You'll need to seamlessly switch between different tasks and applications to address customer inquiries promptly and accurately. Your problem-solving skills will also be put to the test as you troubleshoot issues and find solutions to meet customer needs.
- While a higher secondary education or above is required for this role, we value individuals who are eager to learn and grow within the company. We provide a supportive environment where you'll have opportunities for advancement and development.
- If you're passionate about delivering exceptional customer service and thrive in a dynamic team environment, we invite you to join us as a Customer Service Representative and make a positive impact on our customers' experience. Apply now and be part of our dedicated team
Benefits:
· Food provided
· Paid time off
· Provident Fund
Schedule:
· Morning shift
· UK shift
Language:
· English (Required)
Work Location: In person
Education:
· Higher Secondary(12th Pass) (Required)
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