Customer Support Representative

2 weeks ago


Ahmedabad Gujarat, India Ocean Clicks Outsourcing Pvt Ltd Full time

**APPLY ONLY IF YOU HAVE** **THE FOLLOWING**:

- FLUENT ENGLISH
- IF YOU ARE GOOD WITH COMMUNICATION, EMAIL DRAFTING & HANDLING CHATS
- MULTI-TASKING CAPABILITIES TO HANDLE INQUIRIES FROM ALL 3 MEDIUMS
- LOOKING FOR A LONG-TERM OPPORTUNITY
- BASED IN AHMEDABAD
- CAN JOIN IMMEDIATELY

Freshers are very much welcome until and unless you are Fluent in ENGLISH communication and OK with Inbound & Outbound Customer support & sales

**JOB DESCRIPTION**:
**You will be working E-commerce Brands and resolving customer issues related to Delay in deliver, product information, replacement and refund requests etc**
- Manage large amounts of Inquiries
- Answer queries over the call professionally, use rebutals to tackle customer objections and provide information about products and services, and generate sales

**Qualifications required**:
**Timings - 10AM-7PM**

**Salary** 15000-23000 (PLUS - Incentives for conversions from Abandon carts)

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Can you join within a week?

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 9825643210

Application Deadline: 29/02/2024
Expected Start Date: 21/02/2024



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