Customer Support Representative

3 weeks ago


Ahmedabad Gujarat, India Chinmay Finlease Limited Full time

Job Summary:
**Responsibilities**:

- Responding promptly to customer inquiries via chat
- Answering any questions customers may have regarding our loan products and services
- Providing customers with timely and accurate information
- Resolving customer complaints and issues in a professional manner
- Identifying and escalating priority issues to the appropriate department
- Keeping accurate records of customer interactions, transactions, comments, and complaints
- Collaborating with the loan processing team to ensure that our customers' needs are met
- Participating in team meetings and sharing customer-related insights and feedback

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your current CTC?
- What is expected CTC?

**Education**:

- Bachelor's (preferred)

Work Location: In person



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