Customer Support Representative(Females)

2 weeks ago


Ahmedabad, India Esmsys Full time

**Key Skills Required**:

- Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage
- Knowledge / understanding of online user behavior
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
- Proficient in using MS Office Software mainly  Word, Excel, Outlook &  PowerPoint with excellent documentation and presentation skills
- Possess an ability to establish a rapport with customers, identify their concerns and needs and provide effective solutions in a timely manner
- Good general knowledge as well as market knowledge of Real Estate sector in Gujarat will be an add on.

**Responsibilities**:

- Acquire thorough knowledge of various products marketed by the company
- Open and maintain customer records by updating account information in the backend
- Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
- Resolve product or service problems by clarifying the customer's complaint / issues
- Prepares product or service reports by collecting and analysing customer information
- Contribute to team effort by accomplishing related results as required
- Manages the office and administration duties as per the Company policy

**Educational Qualifications and Interpersonal Skills**:

- Graduation / Post Graduation in relevant field
- 1-2 years of relevant experience, fresher with excellent communication skills can also apply
- Creative thinker with the ability to understand and transform technical information and convey the same to the customers in an appropriate manner
- Ability to work effectively as part of a team as well as independently and with mínimal direct supervision
- Excellent planning, organizing and negotiating skills

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Gujarati (required)
- English (required)

**Speak with the employer**
+91 9428130839
Application Deadline: 31/08/2023



  • Ahmedabad, India Positiwise Software Full time

    Start a new chapter of your professional journey and carve a path to success by learning from experts, networking with clients across globe and working in a culture of collaboration. Customer Support Representative Customer Support Executive with 2-5 years experience in Customer Support and having excellent command over English **Years of Experience**: 2...


  • Ahmedabad, India SQUARCELL RESOURCE INDIA PVT LTD. Full time

    Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual...


  • Ahmedabad, India Esmsys (Enterprise Service Management System) Full time

    **Key Skills Required**: - Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage - Knowledge / understanding of online user behavior - Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must - Proficient in using MS Office Software...


  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge Technolabs is a customer-focused ecommerce company dedicated to delivering exceptional service. We are currently seeking a friendly and efficient Customer Support Representative to join our team and assist our valued customers. **R**esponsibilities**: - Address customer inquiries, concerns, and product-related questions effectively. -...


  • Ahmedabad, Gujarat, India International BPO Company Full time

    We are Hiring for Customer Support Representative for International process - Solving customers query over calls - Work From Office - Excellent Communication is must - Fluency over English - 5 days working - Rotational shift **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Provident...


  • Ahmedabad, India Impetus Consulting Associates Private Limited Full time

    We are seeking a Virtual Patient Relationship Manager (VPRM) to join our team and provide exceptional customer service to current and potential patients. The VPRM will be responsible for handling inbound and outbound calls related to doctor and specialist information, appointment scheduling, and general patient concerns. This role is located within the...


  • Ahmedabad, India Mspire solutions Full time

    Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual...


  • Ahmedabad, India Swagat Group Full time

    **ONLY FOR FEMALE** **Job Type**:Full Time Permanent **Job Timing**: 10:00 AM to 07:30 PM **No. of Working days**: 6 Days working **Experience**: 3 Years Experience **Industry Type**:Real Estate **Job Location**: Shilaj, Ahmedabad Developing and nurturing relationship with new clients. Interact and Coordinate with customers for site visit. Respond...


  • Ahmedabad, India Esmsys Full time

    Key Responsibilities: **Customer Assistance**: - Listen attentively to customer concerns, understand their needs, and provide accurate information and assistance. - Maintain comprehensive and accurate records of customer interactions, inquiries, and resolutions in the CRM system. - Contribute to the development and maintenance of a knowledge base by...


  • Ahmedabad, India Esmsys Pvt Ltd Full time

    Key Responsibilities: **Customer Assistance**: - Listen attentively to customer concerns, understand their needs, and provide accurate information and assistance. - Maintain comprehensive and accurate records of customer interactions, inquiries, and resolutions in the CRM system. - Contribute to the development and maintenance of a knowledge base by...


  • Ahmedabad, India Communities Heritage Private Limited Full time

    The following is the job description of the profile we discussed. **Company's Name**:Communities Heritage Pvt Ltd. **Designation**: Installation Executive **Roles and Responsibilities**: - Walk clients through the process of installing the software and starting up the program for the first time. - Send technical documentation to clients who have lost or...

  • Customer Support

    7 days ago


    Ahmedabad, Gujarat, India Protocolzone Full time

    As a Customer Support Representative, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. Your role is crucial in maintaining customer satisfaction and fostering long-term relationships with our clientele. You will work closely with various departments to address...


  • Ahmedabad, Gujarat, India Alaknanda Travels Full time

    Hello , Greetings of the day!! We are currently seeking for a Customer Support role for our company. **Role**: Customer Support **Company**: Alaknanda Travels **Industry**:Travel Agency **Location**: G-907, Titanium City Centre. Nr. Indian Oil Petrol Pump 100 Ft. Road, Prahaladnagar, Ahmedabad - 380 015 **Roles and Responsibilities**: - Respond to...


  • Prahlad Nagar, Ahmedabad, Gujarat, India PerfectRecruit Services Full time

    **Responsibilities**: - Assist customers with product information, pricing, order status, and account management. - Troubleshoot and resolve customer issues, including billing discrepancies, product defects, and service complaints. - Escalate complex issues to the appropriate departments or supervisors for resolution. - Process customer orders, returns, and...


  • Nikol, Ahmedabad, Gujarat, India QDev Technolab Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...


  • Ahmedabad, India New Way Solution llp Full time

    Providing exceptional customer service experience to the customers over the phone. - Previous experience in a customer support role is a plus - Customer Care Representative must have excellent communication skills along with active listening. - Customer focused approach. - Ability to multi-task, set priorities and a self-starter. - Customer Care...


  • Ahmedabad, Gujarat, India Ocean Clicks Outsourcing Pvt Ltd Full time

    **APPLY ONLY IF YOU HAVE** **THE FOLLOWING**: - FLUENT ENGLISH - IF YOU ARE GOOD WITH COMMUNICATION, EMAIL DRAFTING & HANDLING CHATS - MULTI-TASKING CAPABILITIES TO HANDLE INQUIRIES FROM ALL 3 MEDIUMS - LOOKING FOR A LONG-TERM OPPORTUNITY - BASED IN AHMEDABAD - CAN JOIN IMMEDIATELY Freshers are very much welcome until and unless you are Fluent in ENGLISH...


  • Ahmedabad, India Jaynik Eduserve Private Limited Full time

    We are seeking a detail-oriented and multitasking individual to join our team as a Data Entry cum Customer Support representative. **Key Responsibilities**: Accurately enter and maintain data in our systems and databases. Assist customers with product information, order status, and problem resolution. Process customer orders, refunds, and returns...


  • Ahmedabad, India Esmsys (Enterprise Service Management System) Full time

    **Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process **What are we looking for**: - HSC or Graduate - Fresher / 01 year experience...


  • Satellite, Ahmedabad, Gujarat, India Microvista Technologies Pvt Ltd. Full time

    **Job Roles and Responsibility**: - Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up and navigating programs or software associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products,...