Customer Support Representative

Start a new chapter of your professional journey and carve a path to success by learning from experts, networking with clients across globe and working in a culture of collaboration. Customer Support Representative Customer Support Executive with 2-5 years experience in Customer Support and having excellent command over English **Years of Experience**: 2...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual...

SetuBridge Technolabs is a customer-focused ecommerce company dedicated to delivering exceptional service. We are currently seeking a friendly and efficient Customer Support Representative to join our team and assist our valued customers. **R**esponsibilities**: - Address customer inquiries, concerns, and product-related questions effectively. -...

We are Hiring for Customer Support Representative for International process - Solving customers query over calls - Work From Office - Excellent Communication is must - Fluency over English - 5 days working - Rotational shift **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Provident...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual...

Key Responsibilities: **Customer Assistance**: - Listen attentively to customer concerns, understand their needs, and provide accurate information and assistance. - Maintain comprehensive and accurate records of customer interactions, inquiries, and resolutions in the CRM system. - Contribute to the development and maintenance of a knowledge base by...

Key Responsibilities: **Customer Assistance**: - Listen attentively to customer concerns, understand their needs, and provide accurate information and assistance. - Maintain comprehensive and accurate records of customer interactions, inquiries, and resolutions in the CRM system. - Contribute to the development and maintenance of a knowledge base by...

**Key Skills Required**: - Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage - Knowledge / understanding of online user behavior - Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must - Proficient in using MS Office Software...

The following is the job description of the profile we discussed. **Company's Name**:Communities Heritage Pvt Ltd. **Designation**: Installation Executive **Roles and Responsibilities**: - Walk clients through the process of installing the software and starting up the program for the first time. - Send technical documentation to clients who have lost or...

As a Customer Support Representative, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. Your role is crucial in maintaining customer satisfaction and fostering long-term relationships with our clientele. You will work closely with various departments to address...

Hello , Greetings of the day!! We are currently seeking for a Customer Support role for our company. **Role**: Customer Support **Company**: Alaknanda Travels **Industry**:Travel Agency **Location**: G-907, Titanium City Centre. Nr. Indian Oil Petrol Pump 100 Ft. Road, Prahaladnagar, Ahmedabad - 380 015 **Roles and Responsibilities**: - Respond to...

**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

Providing exceptional customer service experience to the customers over the phone. - Previous experience in a customer support role is a plus - Customer Care Representative must have excellent communication skills along with active listening. - Customer focused approach. - Ability to multi-task, set priorities and a self-starter. - Customer Care...

**APPLY ONLY IF YOU HAVE** **THE FOLLOWING**: - FLUENT ENGLISH - IF YOU ARE GOOD WITH COMMUNICATION, EMAIL DRAFTING & HANDLING CHATS - MULTI-TASKING CAPABILITIES TO HANDLE INQUIRIES FROM ALL 3 MEDIUMS - LOOKING FOR A LONG-TERM OPPORTUNITY - BASED IN AHMEDABAD - CAN JOIN IMMEDIATELY Freshers are very much welcome until and unless you are Fluent in ENGLISH...

We are seeking a detail-oriented and multitasking individual to join our team as a Data Entry cum Customer Support representative. **Key Responsibilities**: Accurately enter and maintain data in our systems and databases. Assist customers with product information, order status, and problem resolution. Process customer orders, refunds, and returns...

**Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process **What are we looking for**: - HSC or Graduate - Fresher / 01 year experience...

**Job Roles and Responsibility**: - Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up and navigating programs or software associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products,...

**Responsibilities**: - Collaborate with clients using the Office 365 Cloud System to perform tasks related to client software. - Update customer orders in the client system, ensuring accuracy and timeliness. - Generate daily production reports based on collected data. - Maintain regular communication and coordination with clients to address any concerns or...

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**Requirement For Role**: - Excellent communication skills - Typing speed should be excellent - Coordination with international clients, and customers through the chat process **Benefit From Organization**: - One-way transportation - One-time dinner facility from the organization - Night shift allowances on an hourly basis - Personal & family medical...