Customer Service Associate
1 month ago
**Urgent Opening for Customer Service Associate**
Responsibilities
- *Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the appropriate department or agency for further action
*Properly log each call and ensure that the caller receives the correct information
*Maintain professionalism at all times even during stressful phone interactions
*Assists with other Call Center duties, such as emergency operations, special projects, and training responsibilities or other similar tasks
*Must maintain specific knowledge of related computer software required to perform any role, function or task required for day-today operations relating to issuance of work orders and and/or information requests
*Maintains working knowledge of all policies regarding the activities required for all city department’s day-to-day operations. Must be familiar with all city department’s times of operations, services performed, after hour procedures and contact persons for specific functions
*Must use prescribed telephone etiquette and follow customer service procedures; must be courteous to citizens and employees
*May be required to work overtime, weekends, holidays, and/or during declared emergencies
*Maintain excellent diction, grammar, voice quality, and articulation
*Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the call center’s image
*Demonstrates a commitment to supporting a productive, positive work environment
Excellent English communication
*Permanent Job - Good salary with PF, ESIC and other benefits.
*HSC Pass can apply.
*Permanent work from home
*System will be provided by the company.
*No targets.
*Salary
- 22.5k Inhand and 27k Gross
**Job Types**: Full-time, Permanent
Pay: ₹22,000.00 - ₹22,500.00 per month
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9137701607
-
Customer Service Associate
7 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Service Associate kannada
4 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
-
Customer Service Associate
4 weeks ago
Majiwada, Thane, Maharashtra, India Datamark, Inc Full time**Urgent Opening for Customer Service Associate** Responsibilities - *Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the appropriate department or...
-
Customer Service Associate malayalam Process
7 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
-
Customer Service Associate
2 months ago
Thane, India Inspiroz IT service pvt.ltd Full time**Position Overview**:We are seeking a dedicated Customer Service Representative with strong communication skills and a customer-first mindset. In this role, you will handle customer inquiries, provide assistance, and ensure a positive customer experience. Proficiency in basic Excel, excellent written and spoken English, and accurate typing skills are...
-
Guest Service Associate
7 months ago
Mumbai, Maharashtra, India MoSahay Associate Full timeThe **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...
-
Associate Customer Service
3 months ago
Thane, India Grace Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES (THANE BRANCH)** **Job Title: Associate - Customer Service (Day Shift)** Key Responsibilities: - Respond to customer inquiries via phone in a professional and courteous manner - Resolve customer complaints and concerns in a timely and efficient manner - Provide accurate information about our products and...
-
Customer Support Associate
2 months ago
Dombivali, Thane, Maharashtra, India Taskup Corporate Service Pvt. Ltd. Full timeHere are several duties, tasks, and responsibilities associated with the position of customer service executive, the major ones are shown in the job description example below: - Answer phone calls in a more professional manner and provide information about products and services as required by the callers - They are responsible for taking or cancelling...
-
Customer Service
2 months ago
Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full timeProcess: TMB-PSPLUS - Customer Service - Inbound Voice Process Job description Handling customer queries, Solving queries of customers through Voice Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Good English...
-
Csa (Customer Service Associate)
7 months ago
Thane, India Abhinav Institute of Technology and Management Full timeInbound Customer Service Job role - Customer Service Associate Location - Thane Qualification - Any Graduate Experience - 6 months Salary - 17000 - In hand / 21000 - CTC Age - 19 -35 yrs Contact - 7400148340 **Salary**: ₹17,000.00 - ₹21,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher Secondary(12th Pass)...
-
Customer Service Representative
4 months ago
Majiwada, Thane, Maharashtra, India Allwyn Education Group Full timeUrgent Opening ~Pure customer service process ~Need Good English Coms ~Fresher can apply* ~Salary-14k to 20k Location - Thane HSC and Graduate fresher can apply Regards HR Pradnya 8369667677 **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹20,000.00 per month **Education**: - Higher Secondary(12th Pass)...
-
Customer Service Representative
3 months ago
Majiwada, Thane, Maharashtra, India NETSTAR INFOTECH Full time**Hiring for customer service [ sales process ]** **average / Good communication required** **HSC /Graduate can apply** **Freshers / Experienced good to go** **9 30 to 6 30 or any rotational day shift** **Regards ,** **HR Nidhi** **9137023929** **Job Types**: Full-time, Permanent, Fresher Pay: ₹11,000.00 - ₹18,000.00 per month **Education**: -...
-
Customer Service Associate
7 months ago
Thane, India Datamark Full timeGreetings from DATAMARK,MUMBAI! We're urgently hiring for Customer Service Associates at DATAMARK,MUMBAI! **Position Overview**:This position is responsible for collecting and processing public and in-house requests for information or actions that are received through the 311 Call Center. Tasks include providing day-to-day customer service needs for...
-
Customer Service Associate
7 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Hiring For Customer Service Associate** Male & Female both can apply Location - Thane Qualification - 12th Want good English Communication Experience - 2-6 months Salary - 13,000k Languages need - Marathi, Hindi, English, Gujarati, Tamil, Odiya, Bengali , Kannada, Telgu, Nepali , Contact - 7400148340 **Job Types**: Full-time, Fresher Pay: Up to...
-
Customer Service Associate
4 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
7 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service/telesales
7 months ago
Majiwada, Thane, Maharashtra, India Jeevika Enterprises Full timeQualification - **HSC Appeared. (MUST HAVE HSC HALL TICKET & SHOULD BE ABOVE 18)**: - Sales Processes**:Godrej** **Customer Service.**: - Domestic **(Inbound/Outbound)**: - Salary In-hand **:10,500, ESIC & PF.**: - Working Days **:6 days with Rotational week off.**: - Working Hours **:Rotational Day Shift.**: - Transport **:Pick up & Drop Services from...
-
Customer Service Associate
1 month ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
4 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
7 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...