Customer Service

4 hours ago


Chandivali Mumbai Maharashtra, India MoSahay Associate Full time

Process: TMB-PSPLUS - Customer Service - Inbound Voice Process
Job description
Handling customer queries, Solving queries of customers through Voice
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and
interactive communication
Key skills required:
Good English communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Graduate Fresher’s can Apply
Experience: Any BPO / Customer Service
Shift Timing: Males: 24*7 (Any 9 hours of rotational Day Shift)
Female: Any 9 hours of Rotational Shift (7:00 am - 9:00pm)
Week off: 1 Rotational Off

Language: English+ Any language

**Job Types**: Full-time, Permanent

Pay: ₹18,521.11 - ₹21,080.93 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person


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