Customer Support Associate

2 weeks ago


Kharadi Pune Maharashtra, India Fidelis Technology Services Pvt. Ltd. Full time

Customer Support Representative**

*Position:* Customer Support Representative

*Location:* Kharadi, Pune

*Salary:* Up to 3.32 LPA

*Working Days:* 5 Days Working, 2 Days Off

*Cab Facility:* Provided both ways

*Job Description:*

We are seeking enthusiastic *Customer Support Representatives* to join our team If you enjoy helping people and have a strong passion for customer service, this role is for you. As a Customer Support Representative, you will be responsible for assisting customers with *technical products* such as laptops, desktops, scanners, and printers.

*Key Responsibilities:*
- Serve as the first point of contact for customers with questions or issues related to *technical products*.
- Resolve customer complaints and manage incoming calls and inquiries.
- Assist customers with the onboarding, installation, and updates of *technical products* ⚙.
- Conduct quality assurance surveys and provide feedback to the team.
- Provide clear, concise, and accurate information to customers to enhance their experience.

*Requirements:*
- Any graduate
- Excellent communication skills (both verbal and written).
- Strong problem-solving abilities and customer-focused mindset.
- Ability to handle multiple customer inquiries in a fast-paced environment.
- Prior experience in customer service or support is a plus.

*What We Offer:*
- Competitive salary of up to 3.32 LPA.
- 5-day work week with 2 days off.
- Cab facility provided both ways.

For more details, please contact *Sahil* at *9307042084*.

Pay: ₹300,000.00 - ₹332,000.00 per year

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Kharadi, Pune, Maharashtra (preferred)

Work Location: In person

**Speak with the employer**
+91 9307042084



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