Customer Support Associate
1 month ago
**Customer Support Associate at EXL Services**
**Location**: pune
**Key Responsibilities**:
- Handle incoming calls and provide excellent customer service.
- Resolve client queries efficiently and effectively.
- Maintain a positive and professional demeanor while interacting with clients.
- Collaborate with team members to ensure high-quality service delivery.
**Qualifications**:
- Undergraduate or graduate degree.
- Minimum of 1 year of experience in an international voice process (preferred).
- Strong verbal communication skills in English.
- Ability to work in a fast-paced environment and handle multiple tasks.
**Working Conditions**:
- 5 days working with 2 rotational days off.
- Rotational shifts required.
- Work from office; virtual interviews will be conducted.
- Cab facility provided for both ways.
**Additional Information**:
- Immediate joiners preferred.
- Selection process includes HR assessment and operations interview.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹33,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Shift allowance
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 75688 43370
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