Customer Support Associate
1 month ago
**Job Title: Customer Support Associate**
**Location: Pune**
**Role Overview**:
As a Customer Support Specialist, you will be the first point of contact for our customers. You’ll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. This role is perfect for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.
**Key Responsibilities**:
Maintain a high standard of service quality, adhering to Agoda’s customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.
**Preferred Educational Qualifications**:
Minimum HSC or equivalent; a Bachelor's degree is a plus.
Excellent communication skills in English, both verbal and written.
**Shift Time & Week Off**:
5 Days working 24*7 Rotational Shifts (Including Night Shifts).
2 Rotational Week Off.
**Transport Facility**: - Pick-up and Drop facility available.
**What We Offer**:
Competitive salary and Performance Incentives.
Opportunities for career growth and development.
A supportive and dynamic work environment.
Pay: ₹13,000.00 - ₹17,000.00 per month
Schedule:
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 7880088027
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