Customer Support Associate

1 month ago


Viman Nagar Pune Maharashtra, India IGT Solutions Full time

**Job Title: Customer Support Associate**

**Location: Pune**

**Role Overview**:
As a Customer Support Specialist, you will be the first point of contact for our customers. You’ll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. This role is perfect for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.

**Key Responsibilities**:
Maintain a high standard of service quality, adhering to Agoda’s customer service guidelines.

Communicate effectively with customers, ensuring a positive and helpful interaction.

**Preferred Educational Qualifications**:
Minimum HSC or equivalent; a Bachelor's degree is a plus.

Excellent communication skills in English, both verbal and written.

**Shift Time & Week Off**:
5 Days working 24*7 Rotational Shifts (Including Night Shifts).

2 Rotational Week Off.

**Transport Facility**: - Pick-up and Drop facility available.

**What We Offer**:
Competitive salary and Performance Incentives.

Opportunities for career growth and development.

A supportive and dynamic work environment.

Pay: ₹13,000.00 - ₹17,000.00 per month

Schedule:

- Rotational shift

Work Location: In person

**Speak with the employer**
+91 7880088027



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