Customer Service Representative

6 months ago


Kanpur, India Truely Marry Full time

Truely Marry Matrimonial Is A Leading Organization In Matrimonial Industry; Dealing In Online/ Offline & Personalize Matrimonial Service, We also Deal Wedding Directory Segment, where we associate with Vendor & Approach End Customer For Business Service.

**What does a Customer Care Executive do?**

Customer Care Executive (C.C.E) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Customer Care Executive can put themselves in their customers Problem and advocate for them when necessary. Customer feedback is priceless, and these CCRs can gather that for you. Problem-solving also comes naturally to customer care specialists.

**Responsibilities and Duties**
**Customer Service Responsibilities list**:

- Manage large amounts of incoming calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.

**CCR Duties and Responsibilities include**:

- Managing incoming calls and customer service inquiries.
- Generating sales leads that develop into new customers.
- Identifying and assessing customers’ needs to achieve satisfaction.

**Qualifications and Skills**
- 12th to Graduate.
- Experience 1 to 2 years.

**Benefits**
- Good salary package.

**Job Types**: Full-time, Fresher, Walk-In

**Salary**: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Speak with the employer**
+91 8303930005



  • Kanpur, Uttar Pradesh, India Dw cyber system pvt ltd Full time

    Customer Service Representative Role and ResponsibilitiesDw Cyber System Pvt Ltd is seeking a skilled Customer Service Representative to handle sales over the phone and provide exceptional customer support.Key Responsibilities:Initiate sales conversations with potential customersAddress customer inquiries and resolve product-related issuesGather and document...


  • Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt.Ltd Full time

    **Job Description - International Customer Service Representative** **No. of openings - 2** **Location - Fazalganj, Kanpur** We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to do modifications, and escalate complaints across a number of communication channels. To do well in this role you...


  • Kanpur, Uttar Pradesh, India Dw cyber system pvt ltd Full time

    Telecaller Job DescriptionAs a Telecaller with Dw Cyber System Pvt Ltd, you will be responsible for handling sales over the phone and providing excellent customer service. Your primary goal will be to initiate sales with potential customers, gather information, and maintain healthy relations.Key Responsibilities:• Initiating sales with potential customers...


  • Kanpur, India Global Trade Plaza Full time

    **Roles and Responsibilities**: - Responsible for engaging with key customers by building and preserving trusting - relationships. - Creating loyalty and driving revenue from existing customers by developing and executing - contact strategies across multiple segments and all customer touch points. - Constantly identify opportunities to grow the customer...


  • Mirpur, Kanpur, Uttar Pradesh, India Arabian Aroma Perfume Full time

    As a Customer Support Representative, you will help customers with their questions, concerns, and problems, making sure they have a great experience with our products or services. **Key Responsibilities**: - Resolve issues or complaints in a helpful and polite manner. - Provide information about our products or services. - Help customers with account...


  • Lucknow, Kanpur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Customer Service non voice representative to join our team. The ideal candidate should have 0-3 years of experience and should be able to communicate effectively with customers to resolve their issues. The candidate should be able to work in a fast-paced environment and be willing to learn new things.ResponsibilitiesProvide...


  • Kanpur, Uttar Pradesh, India Naw Shakti Bio Fertilizers PVT. LTD. Full time

    Sales Representative Job DescriptionNaw Shakti Bio Fertilizers PVT. LTD. is seeking a skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for generating leads, meeting or exceeding sales goals, and negotiating contracts with prospective clients.Key Responsibilities:Lead Generation: Identify and pursue new...


  • Shaket Nagar, Kanpur, Uttar Pradesh, India Ahaan International Full time

    Join our team as a Customer Service Executive! Provide top-notch assistance to customers through various channels, resolving inquiries, and ensuring satisfaction. Utilize excellent communication skills, attention to detail, and a customer-centric approach. Work collaboratively with a dynamic team to deliver exceptional service and contribute to overall...


  • Kanpur, Uttar Pradesh, India Shri Management Services Full time

    Kanpur - Facebook - Instagram - WhatsApp - Twitter - Linkedin - Pinterest Job description / KRAs: - Responsible for providing correct & effective communication to existing & prospective - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner...


  • Rawat Pur, Kanpur, Uttar Pradesh, India TruelyMarry Full time

    TruelyMarry is seeking a dedicated and passionate individual to join our team as a **Customer Relationship Manager. **Job Title**:Customer Relationship Manager **Location**:Delhi, Kanpur, Lucknow, Mumbai, Noida, Bangalore - As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients. -...


  • Parade, Kanpur, Uttar Pradesh, India William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...

  • Sales Representative

    3 months ago


    Kalyanpur Kanpur, Kanpur, Uttar Pradesh, India INNOVISION LIMITED Full time

    Sales representatives learn about customers' needs and preferences. They can then explain how a product or service can help customers achieve their goals or solve problems **Experience**: - Cold calling: 1 year (preferred) - total work: 1 year (preferred) - Sales: 1 year (preferred) - sales representative: 1 year (preferred) **Language**: - English...


  • kanpur, India VehicleCare Full time

    Job Summary:As an Insurance Sales Representative at VehicleCare, you will be responsible for building and maintaining client relationships to promote and tailor to automotive needs. Your role involves understanding customer requirements, offering the best insurance solutions, and providing excellent customer service to drive growth and loyalty.Location -...

  • AC Technician

    1 month ago


    Kanpur, Uttar Pradesh, India Teamlease service Ltd Full time

    AC Technician Executive Job OpportunityWe are seeking a highly skilled and experienced AC Technician Executive to join our team at Teamlease Service Ltd.Key Responsibilities:Install, maintain, and repair air conditioning systemsDiagnose and troubleshoot issues with AC unitsPerform routine maintenance tasks to ensure optimal system performanceProvide...


  • Kanpur, India Innovce Pharma Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role as a Medical Sales Representative located across Uttar Pradesh at various Headquarters. As a Medical Sales Representative, you will be responsible for promoting and selling pharmaceutical products to healthcare professionals and institutions. You will build...


  • Kanpur, India f2b consultancy Full time

    Customer Service Assistant Salary Range - 25-30k Job location: Kanpur 1. Will be responsible for Business development in International Market. call - f2b placement 8090950780 8707321424 **Salary**: ₹25,000.00 - ₹30,000.00 per month Ability to commute/relocate: - Kanpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work...


  • Kanpur, Uttar Pradesh, India Parag Parikh Financial Advisory Services Limited Full time

    At Parag Parikh Financial Advisory Services Limited, we seek a skilled Business Development Representative to drive our sales growth.Key Responsibilities:Acquire new customers for our products through effective outreach and relationship-building.Develop and manage a distribution franchise comprising individual agents, corporate distributors, and brokers.Meet...


  • Damodar Nagar, Kanpur, Uttar Pradesh, India PROPERTY SOLUTION Full time

    Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough - Meet call...

  • Medical Representative

    6 months ago


    Kanpur, India Cedna biotech Pvt Ltd Full time

    1. Building and maintaining relationships with the customers of the company. 2. Making progress reports of the sales conducted in a particular time frame. 4. Coming up with new and innovative ideas to boost the sales of the company. 5. Daily Activities A typical day may involve one-on-one meetings with doctors, pharmacists or nurses in their offices or...


  • Kanpur, India Innovce pharma Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role as a Medical Sales Representative located across Uttar Pradesh at various Headquarters. As a Medical Sales Representative, you will be responsible for promoting and selling pharmaceutical products to healthcare professionals and institutions. You will build...